The staff I saw were both friendly and professional, and the bar itself looked quite bright on arrival. I had an appointment elsewhere. The review is for my room only, as it was right at the top, so lots of stairs, quite narrow. Everything was fine but the bed took up all of the space and the shower/toilet was designed for a slimmer person than I. Coffee making gear present, but no wardrobe or storage. Make it a single room, with a single bed, chair, and wardrobe.