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La edad mĆnima para hacer el check-in es de 18 aƱos
NiƱos
La propiedad ofrece hospedaje gratuito a un mÔximo de un niño (de hasta 5 años), siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
Mascotas
No se aceptan mascotas
Internet
Wifi gratis en las habitaciones con una velocidad de 25 Mbps o mƔs
Estacionamiento
Estacionamiento sin valet parking gratuito en la propiedad
En el momento del check-in o check-out en la propiedad, deberĆ”s pagar los siguientes cargos, que podrĆan incluir los impuestos aplicables:
Impuesto municipal: JPY 150.00 por persona, por noche. Este impuesto no se aplica a niƱos menores de 13 aƱos.
PolĆtica
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrĆan no ser adecuados para niƱos; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Amazing service, staff is very nice and offers shuttle service to any place you might like in the city. Cabin is great, offers dvd, stocked fridge and complete kitchen.Try to reach the hotel for shuttle service upon arrival to Gora Station. Public transport can be hazardous when carrying luggage.
Our ryokan was super cozy, ultra clean, full accommodation. Onsen was great and very relaxing. View was heavenly. They had complementary breakfast in the fridge.
Special thanks to Fu who was a quick text away, super quick in responding. He took care of our transportation and recommendations for sightseeing. He went above and beyond and made our stay in Hakone super memorable.
The staff was very nice and went out of their way to accomodate an early arrival. The unit was clean and spacious. It was a little out dated compared to what the pictures indicate. Could use a better heating system. We appreciated the complimentary once a day shuttle service and also the breakfast that they provided.
Friendly staff and great communication via WhatsApp before and after check-in. Itās definitely a Japanese-style bed (firm for us Westerners) and limited/tight parking, but everything else was fantastic. The private hot spring-fed outdoor wooden tub was a great bonus.
Newly renovated, spacious, location close to Pola museum, walkable from bus station. Was provided eggs, bread and juices in fridge which was a pleasant surprise. However, tried calling before check in a few times but couldnāt get through to anyone.