6/10 Bueno
29 de abril de 2025
Poor service and zero atmosphere
Whilst the rooms have been recsently renovated to very high standard. The service was terrible. There were four of us staying from our company, the first 2 arrived and we're told that there was no food available this week because the owner was away. When I arrived a little later this was not explained to me by the staff nor was the situation with breakfast. Other than being walked to my room there was no other interaction from the staff.
The breakfast which was not dropped to my room but rather left with a colleague consisted of a packet of crisps and plain white bread premade sandwich a bottle of water and I think another couple of items. Presented to us in a paper bag. To quote my colleague " it looks like a child's party take home bag"
All of this is pretty disappointing if this was planned by the owner to be away this week and no food available we only booked last week and should have been made aware of this.
When I arrived the bar was completely empty and had zero atmosphere other than the 3 staff being there, having gone out for dinner we returned just after 9 pm to find that the bar was completely shut up curtains drawn.
Couldn't and wouldn't recommend this place to anyone, such a shame given the money spent on the rooms
thomas
thomas, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com
