We enjoyed our stay here. The staff was helpful, the rooms were clean. The only draw backs were the temperature in the rooms cannot be controlled by your control in the room. It’s the same temperature in the whole hotel, so even though our room was too warm, we couldn’t adjust it. They have fans you can borrow, but it wasn’t enough. Also there’s no access to the balcony anymore. Something to do with the local police restricting access. We booked rooms with balconies because we wanted to have that option, so that was frustrating. But otherwise, this hotel was great. In the premium rooms with a clothes washer, the units are actually washer & dryer, so that was nice. But it does take a long time to wash & dry. I put like 10 pieces of clothing in and it took 5 hours and still wasn’t dry in the end. But the front desk provides detergent for you. We also used the luggage delivery service through the front desk. They filled out the forms for us and we paid them and our luggage was delivered to our Osaka hotel the next day. They also helped us order pizza one night. And the airport limo bus was a huge perk. We didn’t use the Disney bus because you have to book in advance and we needed to be there earlier than the first bus and weren’t sure when we’d leave, so it didn’t make sense for us. Was also a great location — 5 minute walk to 2 different train stations with a Lawson in the building and 7-11 across the courtyard. We would definitely stay here again.