Domaine Val de Roland

3.0 star property
Luz-Saint-Sauveur ski residence with spa and ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Domaine Val de Roland

Exterior
Front of property
Lobby
Classic Apartment, Mountain View | Living area | LCD TV
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Ski facilities
    Ski facilities
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Pet friendly
    Pet friendly
  • Free parking
    Free parking
Main amenities
  • Housekeeping (on request)
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Steam room
  • Spa tub
  • Area shuttle
  • Ski shuttle
  • Terrace
  • Garden
Feel at home
  • Kitchenette
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Apartment, Mountain View

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Blackout drapes/curtains
2 bedrooms
2 bathrooms
  • 38 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

Standard Apartment, Accessible, Mountain View

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Blackout drapes/curtains
2 bedrooms
2 bathrooms
  • 38 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

Duplex, Mountain View

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Blackout drapes/curtains
3 bedrooms
2 bathrooms
  • 49 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Double Bed, 3 Twin Beds, 1 Large Twin Bed and 1 Double Sofa Bed

Classic Apartment, Mountain View

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Blackout drapes/curtains
2 bedrooms
2 bathrooms
  • 33 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Appartement Duplex sans balcon

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Blackout drapes/curtains
3 bedrooms
2 bathrooms
  • 63 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Double Bed, 2 Twin Beds, 2 Twin Bunk Beds and 1 Double Sofa Bed

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About the neighborhood

Map
3 rue de la Lanne, Luz-Saint-Sauveur, Hautes-Pyrenees, 65120

What's nearby

  • Col du Tourmalet - 5 min drive - 2.8 km
  • Luz Ardiden Ski Resort - 16 min drive - 14.9 km
  • Cirque du Lys Gondola - 23 min drive - 23.2 km
  • Pyrénées National Park - 26 min drive - 26.1 km
  • Pont d'Espagne - 32 min drive - 30.6 km

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 47 min drive
  • Lourdes Station - 27 min drive
  • St-Pe De Bigorre Station - 39 min drive
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪La Laquette - ‬21 min drive
  • ‪La Tasca - ‬8 min walk
  • ‪L'Abri du Benques - ‬25 min drive
  • ‪Chez Louisette - ‬15 min drive
  • ‪Sarl le Refuge de la Cascade - ‬25 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Domaine Val de Roland

Domaine Val de Roland features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and snowmobiling. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to a day on the slopes. An outdoor pool and a steam room are offered, and in-room conveniences at this eco-certified residence include refrigerators and microwaves. Ski passes and storage are also available.

Languages

English, French, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Property amenities

Ski

  • Ski equipment rental shops, snowboarding, and downhill skiing nearby
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski passes

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sun loungers
  • Spa tub
  • Steam room
  • Full-service spa

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–9:30 AM: EUR 12 for adults and EUR 7 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided

Living spaces

  • Library

Entertainment

  • LCD TV with satellite service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 6 per pet per day

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible lounge
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Blackout drapes/curtains
  • Front desk (limited hours)

Location highlights

  • Near the boardwalk/promenade
  • In the city center
  • In the mountains

Things to do

  • Snow sports gear
  • Nature reserve
  • Skydiving nearby
  • Mountain climbing nearby
  • Cave exploring nearby
  • Rafting nearby
  • Ziplining nearby
  • Snowmobiling nearby
  • Ecotours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 112 rooms
  • 3 floors
  • 3 buildings
  • Traditional architecture
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the residence's full-service spa. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 200.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 7 for children
  • Area shuttle and ski shuttle service is offered for an extra charge
  • Cleaning supplies are available for an extra charge of EUR 3 per stay
  • Housekeeping is available for an extra charge and varies based on unit size

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.

Also known as

Domaine Val Roland
Domaine Val Roland House Luz-Saint-Sauveur
Domaine Val Roland Luz-Saint-Sauveur
Val Roland
Domaine Val Roland House
Domaine Val de Roland Residence
Domaine Val de Roland Luz-Saint-Sauveur
Domaine Val de Roland Residence Luz-Saint-Sauveur

Frequently asked questions

Does Domaine Val de Roland offer free cancellation for a full refund?
Yes, Domaine Val de Roland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Domaine Val de Roland?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Domaine Val de Roland?
Yes, pets are welcome. There's a charge of EUR 6 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Domaine Val de Roland?
Yes, there's free self parking.
What are the check-in and check-out times at Domaine Val de Roland?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless check-in is available.
What is there to do at Domaine Val de Roland and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and fishing. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Domaine Val de Roland also has an outdoor pool and a steam room, as well as a picnic area and a garden.
Does Domaine Val de Roland have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Domaine Val de Roland like?
Domaine Val de Roland puts you in the heart of Luz-Saint-Sauveur. Popular attractions include Tourmalet Ski Lift, which is 15 minutes away by car.

Domaine Val de Roland Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Great value accommodation in the heart of the Pyranees mountains, easy to access ski resorts. A chalet style apartment with everything you need for a comfy stay!
Sulesh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

OVIDIU, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nick, 2-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

Nothing to like Reception was very rude , didn’t stay as check in closes at 8pm , how about mentioning at time of booking !!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

PETER, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Great apartments in a superb area.
A nice apartment in a quiet area, 5 minutes from the centre. The idea that you cleaned and tidied your room, threw out the rubbish and put your sheets etc to be washed caught me by surprise, but wasn't an issue for me. The beds were very comfortable and I slept really well. Very well placed for cycling (secure storage) motorcycling and walking, especially for the Cirque du Gavarni, Col du Tourmalet etc, I look forward to going back later in the year.
Peter, 2-night trip
Verified Hoteles.com guest review

6/10 Good

nick, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

PETER, 3-night romance trip
Verified Hoteles.com guest review

6/10 Good

Close to town, simple hotel
The hotel is very spartan, but would be perfect for staying with a large group during the ski season. Good parking and kitchenette of bringing your own supplies. The town is lovely and the locals are quite welcoming.
Verified Hoteles.com guest review

4/10 Fair

Not a place to stay
Old, with creaky floors and stairs. Cave like. You had to put on your own linen when you got there. No toiletries.
Verified Expedia guest review

8/10 Very Good

Great location, views & comfort. Not a hotel.
First thing is this isn't really a hotel. It's a short-term apartment rentals. We had a great 3-bedroom suite with a balcony & amazing view. Close to town and great skiing & hiking. Very clean and comfortable. Downsides: reception opening hours are short: DON'T GET THERE AFTER 8 PM OR YOU CAN'T CHECK IN. Pool & sauna hours also very short: just 3 hours per day. Last downside was only 1 toilet.
Verified Hoteles.com guest review

8/10 Very Good

Relaxing and enjoyable
Couple of days on the way back from Spain - very relaxing and enjoyable.
Verified Hoteles.com guest review

8/10 Very Good

Good value.
Good value. Very pleasant environment with mountain views. We were 2 in an apartment designed to take up to 6. Well equipped and spacious for 2 (although bedroom a bit cramped), but would be a terrible squash for 6. No non-French TV.
Verified Hoteles.com guest review

10/10 Exceptional

Good value. Bedroom very small.
Verified Hoteles.com guest review

4/10 Fair

Bad experience
We arrive at noon and had to wait at 4pm to check in because the office was closed between 12 to 4pm. At check in we had a list of things to do when leaving the room, undo the bed, put all linens together to a basket downstairs, leave the room and drop all garbage at the front entrance of the property. The mattress was atrocious and we did not sleep all night it was so uncomfortable. The cleanest is at desired and I will not recommend that hotel.
Verified Hoteles.com guest review

8/10 Very Good

Large and comfortable room.
Hotel is a bit difficult to find. However, the staff were excellent and the rooms spacious. Parking was convenient. A good hotel and a good value in a beautiful part of France.
Verified Expedia guest review

8/10 Very Good

Great location!
Very convenient location in Luz St Saveur. Perfect as a base for exploring the Hautes Pyrenees. We visited in early June and it was extremely quiet. Be aware that you are required to clean your own room prior to check-out or be charges a 80 EURO cleaning fee.
Verified Hoteles.com guest review

8/10 Very Good

Perfect Location for Hiking Near Gavarnie
We stayed at this condo type property for four (4) nites and it was the perfect location for our hiking and sightseeing. The staff was excellent and very helpful. A couple of items were missing from our unit and they took care of it immediately. Others have commented on some negative experiences but we found none of that. WiFi is only available in the Reception area. I would have gladly paid additional to have it available in our unit. The bedroom area is quite small - just large enough for the bed but this is made up for by the generous family/living room/kitchen area. Our first impression after we checked in a headed to our unit was that the common areas looked very depressing and everything was concrete and then we opened the door to our unit and we were totally surprised. We later deduced that the concrete was there because of all the skiers and ski boots that would otherwise ruin other flooring. Parking is easy and plentiful and you can walk into Luz-Saint-Sauvere in about 5 minutes walking along the creek. There is a Carefour Market in the center of the city that will take care of most of your grocery needs.
Verified Expedia guest review

10/10 Exceptional

Verified Hoteles.com guest review

8/10 Very Good

Nice and convenient
This aparthotel is well maintained and in very good condition. The rooms are well-sized and clean. The location is just a few min walk to the center of town, which is a great location in the Pyrenees. There is ample free parking. It is great for families and groups. My only two wishes are 1) there was WiFi available in the rooms rather than just the lobby, which is a separate building; and 2) they provided a little more dishwasher soap and toilet paper if you're staying for more than 1-2 days.
Verified Hoteles.com guest review

10/10 Exceptional

Great stay for great price
Beautiful location, great for a group. Like new facilities and comfortable.
Verified Hoteles.com guest review

8/10 Very Good

Good place to base your exploration of the Pyrinee
Good and comfortable apartment. Take care to bring you own piece of soap and personal hygiene items. The complex has a nice swimming pool, half indoors and half outdoors. It has also a sauna.
Verified Hoteles.com guest review

8/10 Very Good

Excellent location and excellent room!
Verified Hoteles.com guest review

8/10 Very Good

Convenient for Gavarnie
Place is clearly meant for more extended stays, has kitchen facilities & more. Excellent price, very clean, cute town. Only negative was no shower curtain.
Verified Hoteles.com guest review

4/10 Fair

Gloomy old Domaine Val de Roland
My wife and I arrived at the Domaine at 4-15 p.m. only to find the reception office unmanned, after noting that reception times were clearly stated as between 4 p.m. and 9 a.m. After returning to Luz centre for grocery shopping, we came back to reception, and were allocated room no. 214, which turned out to be the most gloomy room possible, given the fact it was on the dark side of the Domaine. Upon returning to reception,we requested an alternative room on the Western side, i,e, to enjoy the maximum amount of sunshine possible on the balcony, whilst enjoying our evening meal. The response from the young female receptionist was absolutely abysmal, in that to quote her exact words ' For one night only - you are only going to sleep there '. We were flabbergasted at this reply, and were then told to obtain a change meant that the new room would have to be cleaned. We stuck to our guns and were most reluctantly given the the keys to room no.208.which was perfectly placed to receive a further 2 hours of evening sunshine, and was in fact was already clean throughout and most enjoyable that evening. We would suggest, that in view of the above experience, that this employee be sent on the next available Customer Care Training Course, given the fact she does not appreciate customer's valid requests as such, in short, sort this girl out quickly before she upsets more customers of Expedia.com.
Verified Expedia guest review