Disappointing Hotel Stay
My recent stay was a letdown. I waited endlessly for a 4 PM check-in, disrupting my afternoon plans. The front desk service lacked hospitality experience. The room was damp, musty, and the wallpaper peeling. Promised amenities like a dehumidifier never materialized, and the air quality was terrible. I got sick after one night.
Yongfeng Zhan falsely advertises a fitness center, saunas, and a pool using outdated photos. In reality, these facilities have been removed, leaving only a basic gym on a high floor.
The lobby now features plastic flowers and a strong, unpleasant scent. There's no assistance with luggage, and staff training seems lacking. Despite the cost, the hotel falls short of a three-star experience, let alone five-star.
Under new management, maintenance and improvement have been neglected. The atmosphere feels oppressive, and cleanliness has declined.
In summary, Yongfeng Zhan no longer lives up to its past reputation. Don't be deceived by the price and images. I hope my review helps those considering a reservation."