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Emerald Hotel

4.5 star property
Luxury hotel in Gisborne, connected to the convention center

Choose dates to view prices

Located in a prime spot connected to the convention center, Emerald Hotel offers an eco-friendly retreat with modern amenities like a seasonal outdoor pool and business center. Connect to WiFi, take advantage of luggage storage, and enjoy sun-kissed moments on the terrace. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business center
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Conference space
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
The current price is $93
$107 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Suite, 1 King Bed

8.2 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Pool View

Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, Pool View

7.6 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, River View

Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, River View

8.4 out of 10
Very good
(15 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Premium bedding, pillowtop beds, desk, blackout drapes

Executive Apartment

  • Sleeps 5
  • 2 Twin Beds

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About the neighborhood

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Gisborne Harbour - 6 min walk - 0.6 km
  • Tairawhiti Museum - 8 min walk - 0.7 km
  • Kaiti Hill - 11 min walk - 1.0 km
  • Te Poho-o-Rawiri Meeting House - 16 min walk - 1.4 km
  • Eastwoodhill Arboretum - 17 min walk - 1.5 km

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Pizza Hut - ‬10 min walk
  • ‪Tatapouri Fishing Club - ‬5 min walk
  • Adrian’s Espresso
  • ‪China Palace Restaurant & Takeaway - ‬3 min walk
  • ‪Burger King - ‬10 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3 percent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to March

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?

Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Emerald Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Emerald Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Emerald Hotel?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Emerald Hotel and nearby?

Have fun with activities like cycling, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Emerald Hotel also has a seasonal outdoor pool.

What's the area around Emerald Hotel like?

Emerald Hotel is in Gisborne Central, a short 7-minute drive from Gisborne (GIS) and 8 minutes' walk from Tairawhiti Museum.

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Reviews

Emerald Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers convenient and easily accessible off-street parking. (8 reviews)
  • The pool was lots of fun, excellent, and a great place to swim. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Parking
River
Towns
Lobby
Family friendly
Location
Clean room

Reviews

Verified

8/10 Very good

Hotel was quiet, clean and rooms were large.
Stephen, 1-night trip
Verified

4/10 Fair

Parking was easy
Kaweroa, 3-night trip
Verified

8/10 Very good

The room was clean and spacious.
Kristen, 1-night trip
Verified

10/10 Exceptional

Friendly staff, spacious clean room, central.
Julia, 1-night trip
Verified

10/10 Exceptional

Loved our apartment, having air con in both bedrooms was a life saver. Stay were very helpful and friendly. The pool was excellent.
A G, 1-night trip
Verified

10/10 Exceptional

Nice spot, handy to everything
nicholas, 1-night trip
Verified

6/10 Good

Could use a better cleaning and update the hotel
Tammy, 5-night trip
Verified

10/10 Exceptional

What is a nice place to stay very easy? Close to all Shops fantastic swimming pool if you’d like to swim clean and tidy. value for money
Jeanean, 1-night trip
Verified

10/10 Exceptional

Everything was great. Especially liked the toiletries. Spacious and a comfy bed.
Nicola, 1-night trip
Verified

8/10 Very good

Nice place right in CBD
Ladislav, 2-night trip
Verified

10/10 Exceptional

Always enjoy staying at the emerald nice cosy blackout rooms and nice pool.
Joelene M, 1-night trip
Verified

8/10 Very good

Central location, reasonably priced, very clean and spacious rooms.
Niamh, 1-night trip
Verified

6/10 Good

The room standards have dropped but is not reflected in the prices big prises younger two staff members really friendly
MT, 1-night trip
Verified

10/10 Exceptional

Quiet and the running water from the pool made it feel like we were far away
Ebony, 1-night trip
Verified

8/10 Very good

LOCATION WAS GREAT, WALKING DISTANCE FROM RESTRAUNTS, BARS, SHOPS.
Brendan, 1-night trip
Verified

6/10 Good

Nice stay, horrible stench in the hallway
Leo, 4-night trip
Verified

10/10 Exceptional

Was close to where we wanted to be
Joe, 1-night trip
Verified

10/10 Exceptional

The room was spotless and very big. Despite being the noisy room overlooking the street we had no issues with it. My only concern, lovely and friendly as they were was room service was too early and they walked in too soon to get to the door. A simple sign on the door to say we didnt need it would have helped. We would happily stay again.
Walk along the riverside
Walk along the riverside
Walk along the riverside
Fiona, 7-night trip
Verified

4/10 Fair

The room was very poor, and the bed was past it's life.. bathroom and shower were very poorly laid out not suitable for seniors.
Lorne, 2-night trip
Verified

10/10 Exceptional

Abit confusing to get to our room but we enjoyed our comfortable stay!
Te Nui, 1-night trip
Verified

8/10 Very good

First room was not cleaned properly. The second room was a lot better and ideal for me and me whānau. The receptionist was a great help!
Richard, 1-night trip
Verified

10/10 Exceptional

we enjoyed our stay
Rosemary, 2-night trip
Verified

8/10 Very good

Plenty of space in the rooms, great views overlooking the river with a large balcony and huge table, full size bath and huge bathroom with loads of counter space
Andrew, 2-night trip
Verified

10/10 Exceptional

The hotel was excellent
john, 2-night trip
Verified

10/10 Exceptional

Nice location handy to shops and walk alkng the river quute as well
Peter, 3-night trip