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Palazzo Alexander Hotel

4.0 star property
City-center Lucca hotel with bar/lounge

Choose dates to view prices

In Lucca's historic heart, Palazzo Alexander Hotel offers an elegant retreat. Tee off on the 18-hole golf course, unwind with a book in the library, or explore the city on two wheels with bike rentals. With helpful staff and free in-room WiFi, your stay is sure to be a memorable experience.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $180
$208 total
includes taxes & fees
Jun 19 - Jun 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Tosca with balcony

Junior Suite Tosca with balcony | Down comforters, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, individually furnished

Standard Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Down comforters, minibar, in-room safe, individually furnished

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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The price is $203
$233 total
includes taxes & fees
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About the neighborhood

Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Palazzo Pfanner - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km
  • Lucca Roman Amphitheatre - 8 min walk - 0.7 km

Getting around

  • Galileo Galilei Airport (PSA) - 38 min drive
  • Florence Airport, Peretola (FLR) - 57 min drive
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Nozzano Station - 13 min drive
  • Lucca Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Trattoria Da Giulio - ‬3 min walk
  • ‪Caffè Manon Lescaut - ‬4 min walk
  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Bastian Contrario - ‬2 min walk
  • ‪pizzeria itaco - ‬2 min walk

About this property

Palazzo Alexander Hotel

  • Adjacent to a golf course, Palazzo Alexander Hotel is a great choice for a stay in Lucca. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and comfortable guestrooms.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1100
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Adjacent to a golf course

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Does Palazzo Alexander Hotel offer free cancellation for a full refund?

Yes, Palazzo Alexander Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palazzo Alexander Hotel?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Palazzo Alexander Hotel?

Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.

What are the check-in and check-out times at Palazzo Alexander Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Palazzo Alexander Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course.

What's the area around Palazzo Alexander Hotel like?

Palazzo Alexander Hotel is in Lucca Historical Center, a short 4-minute walk from Piazza San Michele and 5 minutes' walk from Palazzo Pfanner.

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Reviews

Palazzo Alexander Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and served with excellent quality and attention to detail. (29 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Location
Cities
Car
Bed
Parking
View
Lobby

Reviews

Verified

10/10 Exceptional

We arrived as per usual bad travel rules and parked where we thought we were instructed to park-the staff was so helpful! The son of the owner literally jumped in our car and personally escorted my husband to the right parking area. While he was gone the owner reassured me, showed me in a map where everything was and another young man helped me with our bags to our room (and yippee they had an elevator). The room was awesome, the location ideal-a perfect way to end our trip to Italy!
Robert, 1-night trip
Verified

10/10 Exceptional

Lovely room in a quiet location. Staff were very friendly
Karen, 1-night trip
Verified

10/10 Exceptional

Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Front of hotel
Rooms are named not numbered
Front of hotel
Breakfast menu
gareth, 2-night trip
Verified

10/10 Exceptional

Very nice, friendly and warm service.
Carl, 2-night trip
Verified

10/10 Exceptional

Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!
Graham, 3-night trip
Verified

10/10 Exceptional

The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
Mozhgan, 6-night trip
Verified

10/10 Exceptional

Wonderful location and staff!
Huana, 2-night trip
Verified

10/10 Exceptional

Very nice property and staff.
2-night trip
Verified

10/10 Exceptional

What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Jacob, 2-night trip
Verified

10/10 Exceptional

Staff are super friendly and helpful!
Charles, 1-night trip
Verified

10/10 Exceptional

Best hotel in all of Lucca

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
2-night trip
Verified

10/10 Exceptional

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Charles, 3-night trip
Verified

10/10 Exceptional

Excellent position for exploring walled city Lovely, helpful staff Old world atmosphere
Nigella, 2-night trip
Verified

10/10 Exceptional

Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
John, 6-night trip
Verified

10/10 Exceptional

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Bill, 2-night trip
Verified

8/10 Very good

Great location and fantastic staff. Would highly recommend.
Mathew, 2-night trip
Verified

10/10 Exceptional

Wonderful stay

Wonderful staff, balcony with view, breakfast. Very satisfied and will return!
View from our room
View from the balcony
Breakfast
Beautiful detail in our bathroom
Nina, 1-night trip
Verified

6/10 Good

Very good location, very friendly staff, hotel needs refurbishment
Tarek, 1-night trip
Verified

10/10 Exceptional

Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
kenneth, 3-night trip
Verified

10/10 Exceptional

Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Cathy, 3-night trip
Verified

10/10 Exceptional

such a beautiful hotel in such a pretty city. I loved my stay. The staff was wonderful and the room comfortable. The bed was great.
Laurie, 1-night trip
Verified

10/10 Exceptional

Great staff

Great staff, very helpful
Michael, 2-night trip
Verified

10/10 Exceptional

So very quaint, and nicely appointed. The staff was so welcoming, and proud of the facility.
Dan, 1-night trip
Verified

10/10 Exceptional

Excellent location. Charming building. Very helpful staff.
Frank, 3-night trip
Verified

10/10 Exceptional

Graduation trip

Helpful staff and excellent accommodations for a historic building. Breakfast was delicious every day.
Christine, 2-night trip