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Hakone Suisen

2.0 star property
Ryokan within easy reach of Hakone Open Air Museum

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Hakone Suisen offers a tranquil retreat with an indoor mineral hot spring and 2 additional hot springs to unwind. Guests can connect to in-room WiFi, store luggage securely, and enjoy the convenience of free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (7)

  • Housekeeping (on request)
  • Hot springs
  • Vending machine
  • Microwave in a common area
  • Refrigerator in a common area
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cookware, dishware, and utensils
  • In-room climate control (air conditioning)
  • LCD TV
  • Free self parking
  • Children's dinnerware
  • Children's books
The current price is $144
$161 total
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

Single Room, 1 Twin Bed, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

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  • Free parking
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9.0 out of 10, Wonderful, 1,001 reviews
The price is $199
$255 total
May 31 - Jun 1
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About the neighborhood

Map
254 Ohiradai, Hakone, Kanagawa, 250-0405

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Hot Springs - 8 min drive - 1.7 km
  • Hakone Open Air Museum - 13 min drive - 2.3 km
  • Hakone Kowakien Yunessun - 13 min drive - 4.7 km
  • Lake Ashi - 30 min drive - 13.7 km

Getting around

  • Haneda Airport (HND) - 95 min drive
  • Narita Intl. Airport (NRT) - 153 min drive
  • Hakone Ohiradai Station - 2 min walk
  • Hakone Yumoto Station - 11 min drive
  • Hakone Miyanoshita Station - 23 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬7 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪bar hotel 箱根香山 - ‬6 min drive
  • ‪奈可むら - ‬6 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk

About this property

Hakone Suisen

Hakone Suisen puts you within a 10-minute drive of Hakone Hot Springs and Hakone Open Air Museum. Free perks include WiFi and self parking. Also, Hakone Gora Park and Hakone Kowakien Yunessun are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:30 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 984 ft
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Children's books

What to do

  • Hot springs

Services

  • Front desk (limited hours)
  • Luggage storage

Room amenities

Be entertained

  • 43-inch LCD TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Rice cooker
  • Cookware, dishes, and utensils
  • Children's dinnerware

More

  • Housekeeping on request
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 11:00 PM
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Cashless transactions are available.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Frequently asked questions

Does Hakone Suisen offer free cancellation for a full refund?

Yes, Hakone Suisen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Suisen?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Suisen?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Suisen?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Suisen and nearby?

Onsite recreation at Hakone Suisen includes hot springs.

What's the area around Hakone Suisen like?

Hakone Suisen is in Ohiradai, a short 2-minute walk from Hakone Ohiradai Station.

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Reviews

Hakone Suisen Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tubs were clean, well-stocked, and provided a perfect relaxation experience. (4 reviews)
  • The onsen bath and hot springs provided a quiet and relaxing experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Hot springs

Reviews

Verified

8/10 Very good

The staff is very helpful.
Martha, 2-night trip
Verified

10/10 Exceptional

Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Rhiane, 1-night trip
Verified

10/10 Exceptional

Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Kaitlin, 2-night trip
Verified

10/10 Exceptional

Very clean and spacious room. A traditional Japanese feel to it! The amenities were great. They had most things you might need, including Yukatas. This together with the onsen bath made this a very relaxing stay. Finally, the staff was lovely and very helpful!
William, 2-night trip
Verified

10/10 Exceptional

We absolutely loved our stay at Hakone Sui​sen. The location is fantastic — peaceful, beautiful, and perfectly placed for exploring Hakone. The atmosphere feels truly magical and relaxing from the moment you arrive. The staff were so welcoming and kind, which made the experience even more special. Our room was beautiful, comfortable, and very well kept. We felt completely at ease the entire time. This was one of the highlights of our trip and we would happily stay again. Highly recommend!
Masha, 2-night trip
Verified

8/10 Very good

I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Anthony, 1-night trip
Verified

10/10 Exceptional

This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Dorothy, 1-night trip
Verified

10/10 Exceptional

Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Lutz, 2-night trip
Verified

10/10 Exceptional

Ryokan was very unique for a first timer like me. Staff were very polite and helpful, and could speak good English which was a big help! Would definitely recommend to anyone staying in a Ryokan for the first time.
Max, 2-night trip
Verified

10/10 Exceptional

Relaxing and clean. Loved the traditional rooms and the onsen.
Alexis, 2-night trip
Verified

10/10 Exceptional

The hotel was very clean and tidy, slippers were provided upon entry into lobby so no outside shoes throughout the hotel. The hotel staff were super friendly and helpful, providing all information about the amenities during check-in. They also provided a flashlight when I went out at night, which I thought was a very nice personal touch.
Eric, 2-night trip
Verified

10/10 Exceptional

Loved the lounge, interesting books and records and artwork, friendly and helpful staff, clean. Great hot baths, quiet and relaxing.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

nice and clean hotel. Stuffs are very helpful.
Iris, 1-night trip
Verified

10/10 Exceptional

Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time
Angel, 1-night trip
Verified

10/10 Exceptional

If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.
Linda, 1-night trip
Verified

10/10 Exceptional

Everyone was so nice the place was so clean we love our stay we definitely will recommend it !!
ADRIANA, 1-night trip
Verified

10/10 Exceptional

Staff are friendly and courteous. This is a baby friendly hotel.
Jersey, 1-night trip
Verified

10/10 Exceptional

Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Manuel, 2-night trip
Verified

10/10 Exceptional

If you want something boutique and intimate away from the usual Hakone tourist crowds, this is the place! The staff was so nice and helpful. The room was clean and spacious with amazing views. While there was no shower in our room, we basically had the small onsen areas to ourselves (men & women separate but fully nude only) or only a few other people. It's peaceful and has a homey feel with unique decor touches that we loved. From the bookshelves and records in the chill lounge area to in-room tea set with tasty green tea, it's a perfect place if you don't want the usual "formal hotel" vibe.
David, 2-night trip
Verified

10/10 Exceptional

Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.
Jennifer, 2-night trip
Verified

10/10 Exceptional

This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains.
Annelise, 2-night trip
Verified

10/10 Exceptional

Super friendly and helpful staff
Darren, 1-night trip
Verified

10/10 Exceptional

I had an amazing overnight stay at Hakone Suisen. The staff were fantastic, the hotel was very clean and welcoming, and the indoor onsen was incredible. Bonus for the room with an amazing view!
Mihai-Razvan, 1-night trip
Verified

10/10 Exceptional

Loved the rooms and how peaceful it was. This was the perfect stay to unwind and escape the city.
Joshua, 2-night trip
Verified

10/10 Exceptional

Hakone Suisen was a peaceful hotel, and the staff was polite and discreet. After checking in we were given a brief presentation about the facility and the baths, and then we were left to explore on our own. Our room was lovely with beautiful views of the trees and surrounding hills and the fresh wheaty smell of the tatami mats. There was a refrigerator, a tea kettle with green tea, and instructions for how to set up our futons at night and how to use the public baths. This was our first time using public baths, and we were a bit nervous. They ended up being very relaxing. The hotel is small (maybe 14 rooms or so?) and we went at the least busy times (they have a guide), so we had the baths all to ourselves both times we went. We preferred the indoor bath with its "nanobubbles" and beautiful views out the window to the cement wall views and crystal clear water of the outdoor bath. The walk from the train station was short and easy. Just be sure to cross the road at the station and walk down the hill on the raised walk. Do yourself a favor and forward your luggage! Don't burden yourself toting it around the overcrowded transportation system of Hakone. We brought our own dinner which we enjoyed in the hotel dining room. They have microwaves and utensils for guests to use. We enjoyed the small European pastries the hotel served for breakfast, in addition to soup and drinks. The addition of fruit, jam, and butter would be lovely, as would a few hooks in the room.
Christine, 1-night trip