In the heart of Cieszyn, Mercure Cieszyn offers a warm welcome with shopping and dining options on site. Unwind at the sauna or enjoy local Polish cuisine at Hotelowa restaurant. With high-speed WiFi, an arcade/game room for fun, and helpful staff available 24/7.
Auschwitz-Birkenau State Museum - 60 min drive - 76.4 km
Getting around
Ostrava (OSR-Leos Janacek) - 38 min drive
Cesky Tesin Station - 10 min drive
Skoczów Bajerki Station - 12 min drive
Cieszyn Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Kornel i przyjaciele - 4 min drive
Piano Café - 4 min drive
Pod Merkurym - 4 min drive
McDonald's - 6 min walk
Pod Niebem - Multitap - 3 min drive
About this property
Mercure Cieszyn
Bring the kids when you stay at Mercure Cieszyn, and they can enjoy the free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. Other features include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
78 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (PLN 35 per day)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's menu
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bicycle rentals
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Arcade/game room
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Hotelowa - This restaurant specializes in Polish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 55 for adults and PLN 27.50 for children
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per day
Parking
Self parking costs PLN 35 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn
Frequently asked questions
Does Mercure Cieszyn offer free cancellation for a full refund?
Yes, Mercure Cieszyn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Cieszyn?
Yes, pets are welcome. There's a charge of PLN 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Cieszyn?
Yes. Self parking costs PLN 35 per day. Parking spots may be limited.
Is airport shuttle service offered by Mercure Cieszyn?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Cieszyn?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Mercure Cieszyn and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a sauna, an arcade, and a picnic area. Mercure Cieszyn also has a garden.
Are there restaurants at or near Mercure Cieszyn?
Yes, Hotelowa offers Polish cuisine.
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Reviews
Mercure Cieszyn Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.2
Location
9.0
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 6, 2024
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Emily
Emily, 9-night trip
Verified
4/10 Fair
Aug 28, 2022
Poor service
Frank
Frank, 9-night trip
Verified
4/10 Fair
Apr 22, 2026
L'hôtel a besoin d'être rénové.
Krzysztof
Krzysztof, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2026
comodo
Andrea
Andrea, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2024
추천합니다.
머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
hyun
hyun, 1-night trip
Verified
4/10 Fair
Jul 6, 2022
Pessima esperienza
Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo.
La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa.
La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Wszystko ok poza budzeniem przez obsluge sprzatajaca
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 18, 2021
Kort vistelse på genomresa
Trevligt hotell med utmärkt personal.Mycket bra frukost.
Pal
Pal, 1-night trip
Verified
6/10 Good
Jul 8, 2021
Bez szału
Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 17, 2020
Obiekt wiekowy bez klimatyzacji.
W zamian pokoje bardzo wygodne i przestronne.
Obsługa miła i pomocna.
Śniadania świeże i smaczne.
Sebastian
Sebastian, 3-night trip
Verified
6/10 Good
Mar 11, 2020
Hotel swoje lata świetności ma juz dawno za sobą, wewnątrz czysto i schludnie, wyposażenie pokoi na średnim poziomie, meble już stare i zużyte ale z zewnątrz to tragedia. Na plus to miła obsługa i dobre śniadanie.
Verified traveler
1-night trip
Verified
6/10 Good
Sep 11, 2019
transit
dated bedrooms
Peter
Peter, 1-night trip
Verified
8/10 Very good
Jul 20, 2019
Cozy hotel in an interesting region
A cozy hotel located in the heart of a region that has a lot to offer. Regardless if it is a walk in the lovely city of Cieszyn (and across the bridge to the Czech Republic) or a drive to Auswitch and Krakow this region is fascinating. Breakfast was a bit monotonous but good and the restaurant and bar were excellent.
Sverrir
Sverrir, 2-night trip
Verified
6/10 Good
Jul 19, 2019
Schlchte Schallisolierung
schlechte Schallisollierung, Bett war unbequem, sonst alles in Ordnung
Alexander
Alexander, 1-night trip
Verified
8/10 Very good
Jul 13, 2019
Helt greit hotell et stykke fra sentrum. Fantastik imøtekommende betjening
Svein
Svein, 1-night trip
Verified
10/10 Exceptional
May 10, 2019
Nice Business Hotel
Silent, what is very important for me
Günter
Günter, 1-night trip
Verified
6/10 Good
May 7, 2019
Nah und ruhig gelegen in der Nähe der Autobahn
Kurzer Weg zur Autobahn. Weit vom Zentrum weg. Umgebung nicht so ansprechend.
Betten viel zu weich. Freundliche Rezeption.
Georg
Georg, 1-night trip
Verified
10/10 Exceptional
May 4, 2019
trevligt vistelse
mycket bra hotel rena trevliga rum,underbar frukost,trevlig personal
Pal
Pal, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2019
Шикарный номер. Отличный завтрак. Персонал на высшем уровне. Так случилось что друзья забыли ценные вещи в отеле, написал на электронную почту и через несколько минут ответили, что наши вещи ждут нас в отеле. Планируем вернуть ся снова.
Vasilii
Vasilii, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2019
excellent
very nice 3 star hotel, good value for the price paid
shimon
shimon, 1-night trip
Verified
4/10 Fair
Oct 10, 2018
Lampor tändes o släcktes mitt inatten. Ingen riktig mat i restaurangen. Väldigt sparsamt gym
Tomas
Tomas, 1-night trip
Verified
8/10 Very good
Sep 24, 2018
Genomresa
Mycket bra hotell,vi har bott där säkert 10ggr.Vi åker genom Polen för att ta båten från Gdansk.Bra rum och frukost.
Pal
Pal, 1-night trip
Verified
8/10 Very good
Aug 19, 2018
Hodnocení
Hotel dobrého standardu. Dobré snídaně. Na odlehlejším místě. V okolí dvě restaurace.