They say first impressions count - and indeed, from the lady who attended to me at check-in, to the greetings dally, and even the little details of remembering my birthday with a nice birthday surprise in the room (thank you Fatin&Michelle!) - everything blew me away. The staff at this hotel clearly got it right with their unique touches, and i can confidently say hands down, better services than some of the five star properties in town, and definitely better than York Hotel who's more busy chasing you out than welcoming you in!
Thank you front office staff for making this trip a delight throughout!!