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Park-Hotel Hagenbeck

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Near Tropen-Aquarium Hagenbeck, Park-Hotel Hagenbeck is a haven of relaxation. Unwind in the sauna, savor breakfast at Restaurant Augila with garden views, and recharge with free in-room WiFi. The hotel’s helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • In-room childcare
  • 5 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • Terrace

For families (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is $162
$173 total
includes taxes & fees
May 25 - May 26

Why we love this property

Work, play, succeed
This hotel boasts five meeting rooms and coworking spaces for productivity. After hours, guests can enjoy a free manager's reception or unwind in the sauna.
Gastronomic wonderland
The restaurant offers international cuisine with garden views. Vegan and vegetarian options pair with private dining, in-room champagne, and breakfast.
Luxurious sleep haven
Pillowtop mattresses and hypo-allergenic bedding ensure dreamy slumbers. Rooms feature rainfall showers, bathrobes, and champagne service.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Classic Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Deluxe Double Room, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room

9.2 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
Hagenbeckstr. 150, Hamburg, HH, 22527

What's nearby

  • Hagenbeck Zoo - 2 min walk - 0.2 km
  • Tropen-Aquarium Hagenbeck - 3 min walk - 0.3 km
  • Altonaer Volkspark - 5 min drive - 2.4 km
  • EKZ Nedderfeld - 6 min drive - 2.7 km
  • Eppendorfer Park - 7 min drive - 3.2 km

Getting around

  • Hamburg Airport (HAM) - 20 min drive
  • Eidelstedt Station - 4 min drive
  • Tiedemannstraße Bus stop - 24 min walk
  • Langenfelde Station - 25 min walk
  • Hagenbecks Tierpark U-Bahn - 4 min walk
  • Hagendeel U-Bahn - 17 min walk
  • Lutterothstrasse U-Bahn - 19 min walk

Restaurants

  • ‪Otto‘s - ‬3 min drive
  • ‪Schweinske - ‬19 min walk
  • ‪Döner Grillhaus - ‬17 min walk
  • ‪Heinrich Fricke Fleisch-Verkauf - ‬2 min drive
  • ‪Patogn - ‬9 min walk

About this property

Park-Hotel Hagenbeck

  • When you stay at Park-Hotel Hagenbeck, you'll be in a fantastic location, just a 5-minute walk from Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant Augila, which serves breakfast, lunch, and dinner. A bar/lounge, a sauna, and a terrace are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is close by: Hagenbecks Tierpark U-Bahn is just 4 minutes by foot.

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
    • Pet sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 26 per day; includes in/out privileges)
    • Onsite extended parking (EUR 182 per week)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 1640 ft (EUR 8 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu
  • Art supplies

What to do

  • Racquetball/squash
  • Golfing nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (6200 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • Bicycle parking
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Elliptical machine
  • Free weights
  • Other workout equipment

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Champagne service
  • Refrigerator
  • Oven
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Restaurant Augila - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Baobab Bar & Café - This lobby lounge specializes in international cuisine and serves dinner only. A children's menu is available. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 for adults and EUR 15 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 70 (subject to availability)
  • Hosted evening meal costs EUR 45

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 49.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 26 per day with in/out privileges
  • Extended parking costs EUR 182 per week
  • Parking is available nearby and costs EUR 8 per day (1640 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
State tax ID - DE 243316294

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Frequently asked questions

Does Park-Hotel Hagenbeck offer free cancellation for a full refund?

Yes, Park-Hotel Hagenbeck does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Park-Hotel Hagenbeck?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Pet-sitting services are available.

Is parking offered on site at Park-Hotel Hagenbeck?

Yes. Self parking costs EUR 26 per day. Extended parking costs EUR 182 per week. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Park-Hotel Hagenbeck?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 70 (subject to availability).

Is there an onsite casino at Park-Hotel Hagenbeck?

No, this hotel doesn't have a casino, but Casino Esplanade (9-min drive) is nearby.

What is there to do at Park-Hotel Hagenbeck and nearby?

Onsite recreation at Park-Hotel Hagenbeck includes racquetball/squash. Enjoy amenities like a sauna, a fitness center, and a garden.

Are there restaurants at or near Park-Hotel Hagenbeck?

Yes, Restaurant Augila offers international cuisine and garden views.

What's the area around Park-Hotel Hagenbeck like?

Park-Hotel Hagenbeck is a short 4-minute walk from Hagenbecks Tierpark U-Bahn and 4 minutes' walk from Hagenbeck Zoo.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, varied, and delicious with a wide selection of dishes. (51 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Zoo

Reviews

Verified

8/10 Very good

Close to the subway. Clean hotel and friendly staff. Room were good.
Patrick, 1-night trip
Verified

10/10 Exceptional

2 night stay

Perfect for a couple of nights for a trip to see Ed Sheeran at the Volkpark stadium. Only 15 mins drive from the airport, short taxi ride to the stadium and a 45 minute walk back. Breakfast was really good and not too busy. Would definitely recommend.
Victoria, 2-night trip
Verified

10/10 Exceptional

Everything perfect.

Conveniently located and very nice hotel. Great service and very friendly and capable staff.
1-night trip
Verified

8/10 Very good

Well presented with good restaurant facilities. Unfortunately no kettle in room.
Julia, 1-night trip
Verified

10/10 Exceptional

EXCELLENT STAY AND VERY FRIENDLY FOR CHILDREN

excellent stay with son grandson and grandfather very child friendly and excellent understanding for children both during dining (morning and dinner) and with play area with large stuffed bears, tigers, girafs and lions. Very fine and friendly service by all staff. exceptional place when visiting Hagenbeck Tierpark - discounts and special access A really pleasant experience and stay and we will be back
Bjarne Kofoed, 3-night trip
Verified

10/10 Exceptional

Staff was very kind and helpful. Around the corner from the Hagenbeck Zoo and the U2 U-bahn. Hotel family room was spacious, definitely coming back.
Martijn, 1-night trip
Verified

10/10 Exceptional

Concert in Hamburg

Absolutely the most clean hotel ever.. and we go ad least +40 every year. Great parking. Front desk personnel, smiling and helpful Restaurant great
Thomas, 1-night trip
Verified

6/10 Good

Fine overall. Location is great when visiting the zoo. Breakfast is 75 euro for 2 adults and 1 kid, which is close to our monthly budget, so we skipped it and saved 40% of the bill. The EV charger was available and free, which was amazing for us. There are two chargers charging at 7kw each
Martin, 1-night trip
Verified

10/10 Exceptional

Fantastic place to celebrate your birthday

I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away
Ulrich, 3-night trip
Verified

8/10 Very good

Was closed to public transportation.
Mark, 2-night trip
Verified

10/10 Exceptional

Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.
Lasha, 4-night trip
Verified

10/10 Exceptional

One of the nicest hotels I have been in in a reasonably cheap price range. Location is peaceful area outside the center with good public transportation options. Room was perfect and had nice theme, all clean and everything as should be. Reception was open 24h and the staff were super nice and helpful, immediately dealt with any requests I had. The hotel has very nice saunas on the top floor, especially the Finnish sauna which on request was heated to 90c and was as good as would expect from a big sauna in a spa like environment. They also had Biosauna and infrared sauna which I did not use. Gym on top floor was good, but was more about endurance and small/body weight trainning (View was nice with windows out from the top floor).
Joonas, 3-night trip
Verified

10/10 Exceptional

Very nice hotel
Maryam, 1-night trip
Verified

10/10 Exceptional

Great hotel with friendly staff.
Tom, 1-night trip
Verified

10/10 Exceptional

Warm clean and tidy, friendly and helpful staff. I relly like this place.
Andrew, 2-night trip
Verified

8/10 Very good

Nice staff, clean room. Elevetor was not working on 4th floor while coming down
Vinayak, 2-night trip
Verified

10/10 Exceptional

Great hotel. Will come back again!
3-night trip
Verified

10/10 Exceptional

Really great and stylish zoo theme
Henning, 2-night trip
Verified

10/10 Exceptional

Good location for work
Andrew, 2-night trip
Verified

8/10 Very good

Nice hotel - very good breakfast

Pro: -Service-minded staff -Location close to A7, convenient for a short overnight stay -Very good breakfast - Convenient parking in garage under the hotel Con: -Incredibly complicated check-in, requiring me to fill in a digital form with a lot of information I had already provided when booking -TV didn’t have Chromecast or a similar service
Marius, 1-night trip
Verified

10/10 Exceptional

We stayed for two nights and honestly couldn’t fault a thing. We arrived early due to our flight landing in the morning and knew check-in wasn’t until 3pm. We had already contacted the hotel to ask about leaving our luggage, which they were happy to store for us. When we arrived, the reception staff were incredibly friendly and let us know our room would actually be ready within the hour. We popped out for some food nearby and came back to check in before heading into Hamburg. The location is perfect, right next to the U-Bahn station, which made getting around the city so easy and convenient. Breakfast was fantastic. There was everything you could possibly want, yoghurt, cereals, cakes, pastries, cooked breakfast, fresh bread, meats and cheeses. There was even a pump of Nutella, which was a big hit with our 12-year-old! We genuinely couldn’t fault the hotel. Friendly staff, clean and comfortable rooms, and an excellent breakfast. We will definitely be back.
Nicola, 2-night trip
Verified

4/10 Fair

Due to Storm Goretti, our flight was cancelled. We contacted the hotel but they refused to be kind enough to offer us a voucher or amend our booking. So we lost our money. What a great way to keep customers from staying again.
Masih, 3-night trip
Verified

8/10 Very good

Parkhotel Hagenbecks

Comfy bed, new nice bathroom. Furniture a bit tired. Sunday is a day of rest for staff, no restaurant or bar open. All closed after breakfast!!!
Nicola, 5-night trip
Verified

10/10 Exceptional

Very good
Christian, 2-night trip
Verified

10/10 Exceptional

We will definitely come again.
Metin, 1-night trip