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Hotel Lunasol

3.0 star property
Adventure hotel with outdoor pool, connected to a shopping center, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lunasol

Exterior
Exterior
Deluxe Room, Terrace | Premium bedding, in-room safe, desk, blackout drapes
Standard Double Room | Mini-refrigerator
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Spa tub
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is $61
$77 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Mini-fridge
Plasma TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Terrace

Highlights

Terrace
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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Free WiFi
9.0 out of 10, Wonderful, (1003)
The price is $83
$103 total
includes taxes & fees
Dec 12 - Dec 13
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About the neighborhood

Map
Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.4 km
  • Playacar Golf Club - 4 min drive - 2.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tacos Gomez - ‬2 min walk
  • ‪Las Quecas de Playa - ‬2 min walk
  • ‪+mas Rico tacos - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Tortas del carmen - ‬1 min walk

About this property

Hotel Lunasol

Hotel Lunasol puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. A children's pool, a terrace, and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in available
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 66 ft (USD 20 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Spa tub

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 21-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 130 per vehicle (roundtrip, maximum occupancy 6)

Children & extra beds

  • Airport shuttle for children between the ages of 3 and 11 costs USD 10 (roundtrip)

Parking

  • Parking is available nearby and costs USD 20 per day (66 ft away)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel LunaSol
Hotel LunaSol Playa del Carmen
LunaSol Playa del Carmen
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
Hotel LunaSol Riviera Maya/Playa Del Carmen
Hotel Lunasol Hotel
Hotel Lunasol Playa del Carmen
Hotel Lunasol Hotel Playa del Carmen

Frequently asked questions

Does Hotel Lunasol offer free cancellation for a full refund?
Yes, Hotel Lunasol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Lunasol?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Lunasol?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Lunasol?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Lunasol?
Yes, an airport shuttle is available. The charge is USD 130 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Lunasol?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at Hotel Lunasol?
No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.
What is there to do at Hotel Lunasol and nearby?
Have fun with activities like cycling, horseback riding, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hotel Lunasol also has a picnic area and a garden.
Does Hotel Lunasol have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Lunasol like?
Hotel Lunasol is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida.

Hotel Lunasol Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

I have stayed at this location. Many times over the years and I yet have to find a room that has anything better than lukewarm water on a bad day. The swimming pool has warmer water than the rooms.
Emmett, 8-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Pool and is aquite place
Victor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, good service
Juana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The room and the bathroom was spacious, it had a fridge and an armour with a safe.it was a pretty room with comfortable beds and even a little viranda with table and chairs in a garden like setting with palms and tropical foliage. The staff were very friendly and always willing to help make you vacation the best. I also loved the little pond with turtles in the lobby. This hotel is literally a two minute walk from la quinta avenita yet was quite and peaceful at night with none of the noise from partying coming through. Loved the location.
Peter, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Alexander, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Troy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean conditions, nice pool area, friendly staff.
Troy, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel and staff.
Maria, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Emmett, 5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location and the staff is amazing!
Gabriel, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

I was there only 5 hrs, not enough to ck pool
ena, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Nice little place! Stayed for one night before crossing to Cozumel. Close to everything and many restaurants, 5 mins to ferry terminal which is why we stayed there. I recommend this place, staff very friendly!
Charles, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Stephanie, 9-night trip
Verified Expedia guest review

8/10 Very Good

This is a very nice hotel about a 5 minute walk to the beach in Playa. Just a couple of blocks off of 5th Ave, it’s very walkable and close to restaurants and entertainment. The tour companies operate meet-up locations that are also an easy walk from the hotel. Since the hotel arranged airport transportation (about $35US pp each way), we didn’t need a car. Having never been to Playa, the street outside seemed sketchy, but actually we were on a quiet street. Once inside, the receptionists were very pleasant with terrific English. The room was two full size beds, very firm, but comfortable. A remote control operated the AC which was able to crank the temp down to 19C/66F. The bathroom was spacious and also very clean. The balcony gave us a place to dry our swimsuits, and overlooked an immaculate pool area. We didn’t use the pool, next visit maybe, but the inner pool courtyard was nice. They have a locked gate which closes at 9pm. But you get a gate key. We felt very safe. Being a couple of blocks from 5th was nice for getting meals and enjoying the entertainment. We were away from the boom boom boom of the party zone…quiet for sleeping. It seemed like the hotels on that street have a “quiet hours” because by 10pm it was quiet as a church all around us. We had debated the “all inclusive” reports and are very happy we found Hotel LunaSol. Very clean, very convenient location, felt safe, and allowed to feel immersed but away from the noise on 5th. Recommended!
Verified Orbitz guest review

10/10 Exceptional

Amazing staff and hands on owner. Clean, great location,quiet, safe. Staff had great reccomend ations to make vacation better. Outdoor kitchen and pool made life very comfotable. 10 out of 10. Almost want to keep it a secret. What a gem!
Daralee, 7-night family trip
Verified Expedia guest review

4/10 Fair

I made my purchase thru Orbitz itinerary: 72758679823866. Absolutely WORST customer service ever. The bald mid aged guy that works front desk in the day shift, was very disrespectful to me and my group of people. I booked a total of 3 rooms for two nights from March 28 until March 30th. First morning their front desk denied our breakfast coupons, and it was part of the package we bought. Next day they admitted they made a mistake and finally provided coupons just for the last day of our stay. Anytime we asked for something the Hotel lunasol front desk staff demeanor was very racist making us feel unworthy. The owners need to make sure they train their staff properly. To my fellow Americans and Mexican nationals, based on my terrible experience STAY AWAY from this hotel until ownership corrects and properly trains their front desk staff how to treat guests with respect and dignity. The building is beautiful, location is great, pool is nice, but their front desk employees bad attitude and bad service overshadows the good things. Some minor issues at the rooms, power outlets don’t work all the time. The main door of room #4 won’t be flushed when closed on the top right part you can see an opening and light gets in during the day. The toilet sometimes won’t completely fill the tank to flush, we had to manually do it. If neighbors of other rooms talk you can hear them clearly too.
Joaquin, 2-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Cozy little place! A great first night! Pool area is nice as wel.
Meredith, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Had considered staying on the beach, but after reading the reviews about the noise, decided to stay at Hotel Lunasol. So glad we did. The noise in many places with direct access to the beach was uncomfortably loud, even for my 24 year old grandson. Hotel Lunasol was quiet and a great choice very easy walk to the beach, and just a couple blocks from the ADO and the park Fundadores. The park had various entertainment going on in the early evening; native dancers, and flying pole dancers (danza de los volatores). park Fundadores, is the loading center for the Ferry to Cozumel. Was concerned that it might be to busy with the Ferry located there. But hardly noticed it coming and going. The staff were GREAT at the hotel, and provided easy access for a late arrival. Linens were VERY good quality, and unit was cleaned every day. The grounds of the hotel were imaculately kept.
carol, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
Bernice, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Location, close to everything
The hotel is located close to 5th ave, but far enough away to avoid the noise issues. The room was basic, but clean, and the shower worked well. Hot water was never an issue, and the bed was comfortable. The staff was friendly and helpful.
Klaus, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Exactly what you need to experience entire Yucatan
Great central place to stay if you want to see what the peninsula has to offer. Cozumel, Chichen Itza, Tulum, Xcaret and Cancun. ADO station 10 min walk (pass by amazing taco stands on the way). Has everything you need for a comfortable stay, including the all important fridge. Modern amenities and conveniently located. Excellent night time security.
4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Lunasol Hotel was nice. Its walking distance to everything. Staff was very helpful too. I would stay there again.
Leo, 7-night trip
Verified Expedia guest review

8/10 Very Good

Olga, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

The staff was amazing and very helpful. Oskar and Icarus made our stay at Lunasol. I have told friends about this hotel already. We will be back.
Verified Expedia guest review