I rely heavily on reviews so please understand that I mean this truthfully. From the time we arrived to the time we departed the resort, we were met with gorgeous views, chic décor and friendly greetings. We arrived early, in which Shelo brought over a welcome drink to get the party started. This has got to be the best staff I've ever experienced! Shout out to Omar, Alrick, Margaret, Melesha, Kayla, Decardo, Kuwayne, Shante (Spoogie), Crystal, Andrew, Franz, Kimberley, and Demeisha. Of course, I can't forget Tracy and Lacy from Jacana. I am sure I've missed some names, but just know the staff is excellent. Room service was on point, as our room was cleaned to perfection each day. The grounds are huge but the shuttle was readily available to pick you up from your building and bring you to the main lobby or even over to the family side (Princess Grand). The jerk chicken from the food truck was so delicious. There were many restaurant options (The Pearl and Robert's Flame were my favorite). There was always something going on; the entertainment crew did a wonderful job getting everybody involved. You can't tell me I wasn't Whitney Houston during karaoke night. I could go on and on about this place. If you are questioning whether you should book, think no more, go ahead and Do It!!