The hotel staff at the front desk were decent—not overly friendly or going above and beyond, but polite and professional. The breakfast staff, on the other hand, were excellent, always restocking and making sure nothing ran out.
The pool was very clean and enjoyable, and the lobby felt welcoming with family movies playing, which gave it a cozy, homey vibe. I appreciated that the hot chocolate, coffee, and water stations were always full, and the fireplaces were lit in the evenings, adding to the atmosphere. The entire property was very clean and well maintained.
The location is great, close to plenty of food options, and the room had a nice full-size fridge and kitchen. I had read complaints about the water pressure, which made me nervous, but while it was a little lighter than usual, it didn’t bother me at all. The TV worked perfectly, the AC was strong, and overall, I have no complaints.
I would definitely recommend this hotel and would happily return!