They advertise that they have elevators, but one floor does not, and that’s the floor that my room was on, causing me great difficulty. Multiple problems with the room, but no one to help. Lights at the bed are controlled by a light switch next to the room entry door and by switches on the lights, but the switch on one light didn’t work, so I had to use the light switch next to the door. This turned off all the lights at the bed, so I had to feel my way back to the bed in the dark.