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Phuket Emerald Beach Resort

4.5 star property
Luxury hotel with 2 outdoor pools, near Karon Beach

Choose dates to view prices

Escape to Phuket Emerald Beach Resort, where tropical gardens and luxurious amenities create a relaxing haven. Enjoy free water park access, sip cocktails at the poolside bar, or unwind with a coffee from the coffee shop/cafe. Take advantage of 3 outdoor pools and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $91
$108 total
includes taxes & fees
Jun 1 - Jun 2

Why we love this property

Culinary adventure awaits
The hotel offers a restaurant, cafe, and bar to satisfy varied cravings. Buffet breakfast and intimate private dining set the scene for culinary delight.
Poolside wonderland
Luxuriate at this hotel's water park and pools with loungers, umbrellas, and a waterslide. The children's pool and poolside bar seal the deal.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, Pool View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Pool View

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Pool View

Family Room, Pool View | In-room safe, desk, laptop workspace, soundproofing

Family Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, Pool Access

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Pool Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Pool Access

Family Room, Pool Access | In-room safe, desk, laptop workspace, soundproofing

Family Room, Pool Access

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Pool Access

In-room safe, desk, laptop workspace, soundproofing

Deluxe Pool Access

  • Sleeps 2

View all photos for Family Pool Access

In-room safe, desk, laptop workspace, soundproofing

Family Pool Access

  • Sleeps 2

View all photos for Family Pool View

In-room safe, desk, laptop workspace, soundproofing

Family Pool View

  • Sleeps 2

View all photos for Grand Family Pool View

In-room safe, desk, laptop workspace, soundproofing

Grand Family Pool View

  • Sleeps 4

View all photos for Deluxe Pool View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Pool View

  • Sleeps 2

Similar properties

Exterior
Sugar Marina Hotel - ART - Karon Beach
Karon
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 589 reviews
The price is $44
$52 total
includes taxes & fees
Jun 16 - Jun 17
Sugar Marina Hotel - ART - Karon Beach
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About the neighborhood

Map
202/19, Karon Road, Karon Sub-district, Karon, Phuket Province, 83100

What's nearby

  • Karon Dragon - 2 min walk - 0.2 km
  • Karon Beach - 3 min walk - 0.3 km
  • Karon Beach Roundabout - 9 min walk - 0.8 km
  • Karon Market - 17 min walk - 1.5 km
  • Karon Temple - 17 min walk - 1.5 km

Getting around

  • Phuket Intl. Airport (HKT) - 69 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Sea Breeze Bar & Restaurant - ‬1 min walk
  • ‪Seafood Champion - ‬1 min walk
  • ‪Rachavadee Restaurant - ‬14 min walk
  • ‪Garang Karon - ‬4 min walk
  • ‪Mint Bar - ‬5 min walk

About this property

Phuket Emerald Beach Resort

  • Placing you just steps from Karon Beach, Phuket Emerald Beach Resort features a free water park and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a children's pool.

At a glance

DONE

Hotel size

    • 282 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Waterslide

Accessibility

  • Elevator
  • Wheelchairs available on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 850 for adults and THB 425 for children
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 1800.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Phuket Emerald Beach Karon

Phuket Emerald Beach Resort Hotel

Phuket Emerald Beach Resort Karon

Phuket Emerald Beach Resort Hotel Karon

Frequently asked questions

Does Phuket Emerald Beach Resort offer free cancellation for a full refund?

Yes, Phuket Emerald Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phuket Emerald Beach Resort?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Phuket Emerald Beach Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Phuket Emerald Beach Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Phuket Emerald Beach Resort?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Phuket Emerald Beach Resort and nearby?

Have fun with nearby activities like cycling, boat tours, and jet skiing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a waterslide and a fitness center. Phuket Emerald Beach Resort also has a garden.

Are there restaurants at or near Phuket Emerald Beach Resort?

Yes, there's an onsite restaurant.

Does Phuket Emerald Beach Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Phuket Emerald Beach Resort like?

Phuket Emerald Beach Resort is a short 1-minute walk from Karon Beach and 7 minutes' walk from Karon Beach Roundabout.

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Reviews

Phuket Emerald Beach Resort Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Amenities

8.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool facilities were fantastic, with great options for kids and a strong focus on safety. (5 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Staff brilliant, beautiful rooms and very clean, great sized family room!
James, 5-night trip
Verified

8/10 Very good

Resort was nice! Room was a good size for family of 4. The included breakfast was fine.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great place for family get away, staffs are friendly and helpful.
matthew, 3-night trip
Verified

10/10 Exceptional

Lovely staffs and services
Majed, 5-night trip
Verified

10/10 Exceptional

Very good for families
Florencia, 3-night trip
Verified

10/10 Exceptional

We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
Laura, 3-night trip
Verified

10/10 Exceptional

My daughter liked the amenities. She enjoyed staying at this hotel.
Vj, 3-night trip
Verified

8/10 Very good

Bea

The food and service was good. I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.
Roman, 1-night trip
Verified

8/10 Very good

Great on pictures

Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
Dean, 8-night trip
Verified

10/10 Exceptional

Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
Leanne, 12-night trip
Verified

10/10 Exceptional

Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Chwee Sim, 3-night trip
Verified

8/10 Very good

A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff.
Craig, 7-night trip
Verified

10/10 Exceptional

Regret I didn't stay longer

Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.
Yee K, 2-night trip
Verified

6/10 Good

They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Ai, 5-night trip
Verified

10/10 Exceptional

My review

Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Peter, 4-night trip
Verified

10/10 Exceptional

.
Kristoffer, 7-night trip
Verified

8/10 Very good

Ok
Erik, 7-night trip
Verified

2/10 Poor

They charge extra against what is advertised and their services weren't great either. Saw cockroaches several times which is extremely unhygienic. Gym was under maintenance almost through my stay and was open only 1 day. Overpriced and overadvertised! Wasn't a great stay
Tuyarakh, 4-night trip
Verified

8/10 Very good

Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold
Marina, 4-night trip
Verified

10/10 Exceptional

Great Location!
Angela, 4-night trip
Verified

10/10 Exceptional

Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Donna, 4-night trip
Verified

2/10 Poor

Cheap towels Very slow service. Hot water in the shower not working good
Eliezer, 3-night trip
Verified

2/10 Poor

The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.
Roof bar advertisers open, it was closed
Dirty nappies around the pool
Our balcony opening into the loud pool bar
Kathryn, 3-night trip
Verified

4/10 Fair

NOT a 5-star hotel

I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.
Norbert, 7-night trip
Verified

2/10 Poor

With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid.
Justin, 5-night trip