Hotel Kapeller offers a lively retreat with a shopping mall on site, playground, and free in-room WiFi. Enjoy express check-in and out, coffee/tea in the lobby, self parking plus multilingual staff to help you make the most of your stay.
Innsbruck (IOB-Innsbruck Central Train Station) - 9 min drive
Restaurants
Le Burger - 7 min walk
McDonald's - 8 min walk
Frankys Imbiss - 15 min walk
Shifu - 6 min walk
Coffee Bar Innsbruck - 11 min walk
About this property
Hotel Kapeller
When visiting Innsbruck, Hotel Kapeller is a great choice to consider. Freebies like WiFi and self parking are added perks, and guests can keep active with onsite hiking/biking trails.
At a glance
DONE
Hotel size
32 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in/out available
Late check-in subject to availability
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Playground
What to do
Hiking/biking trails
Skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Shopping mall on site
Accessibility
Elevator
Wheelchair-accessible parking
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 5 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
Also known as
Hotel Kapeller
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel
Kapeller Hotel
Kapeller Innsbruck
Kapeller Hotel Innsbruck
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel Innsbruck
Frequently asked questions
Does Hotel Kapeller offer free cancellation for a full refund?
Yes, Hotel Kapeller does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kapeller?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Kapeller?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Kapeller?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel Kapeller?
No, this hotel doesn't have a casino, but Casino Innsbruck (5-min drive) and Casino Seefeld (22-min drive) are both nearby.
What is there to do at Hotel Kapeller and nearby?
Have fun during the warmer months with activities such as hiking.
What's the area around Hotel Kapeller like?
Hotel Kapeller is a short 9-minute walk from Ambras Castle and 16 minutes' walk from OlympiaWorld.
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Reviews
Hotel Kapeller Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.4
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was lovely, fresh, complete, and good. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Oct 17, 2025
A nice clean hotel
Victor
Victor, 2-night trip
Verified
8/10 Very good
May 11, 2025
Great place to stay for exploring the town by public transportation with free tickets form the hotel.
Eugene
Eugene, 2-night trip
Verified
8/10 Very good
Nov 13, 2024
Pretty view from room 41
Very good views from the window. To get to old town or train station is a tram ride away. It takes about 20-30mins. Also be aware that there’s a church bell that rings sometimes.
Grace
Grace, 3-night trip
Verified
4/10 Fair
Sep 28, 2025
Not the worst hotel ever, but a lot of sucky/weird things.
Shower drain was clogged and the stupid shower doors don’t close so it flooded the entire bathroom with a less than 10 min shower.
No heater in the room.
Window was left open.
Trash in the trash can.
Only one small comforter and one pillow on the bed.
Lobby/reception was surprisingly nice, but the room felt like a motel.
Good location, but also right next to a farm so you’re greeted with animal smells as soon as you exit the property.
WESLEY
WESLEY, 1-night trip
Verified
10/10 Exceptional
May 2, 2026
The breakfast was very complete. We like the location , outside the city center and 20 minutes walking from Amras Castle
CARLOS
CARLOS, 2-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Room was spacious and close to a convenient tram stop
Natalie
Natalie, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2023
Clean and nice place to stay the night!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Very nice and great price quality
Violette
Violette, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Atende as expectativas
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2023
Clean, spacious room in a quiet area. Walkable to the tram, restaurants/shops and Ambras Castle. The staff were very nice and helpful and the breakfast was good.
Surya
Surya, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2022
Lovely hotel
Lovely location. Close to the tram that takes you into the city centre but in a lovely mountain view location that felt like being in the country.
Breakfast was lovely & fresh. Staff all very friendly & cleanliness standards high.
Really enjoyed our stay.
Tanya
Tanya, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2022
Stay was too short!
A bit off the beaten path, until you see that public transportation is within an easy walk. Very nice accommodation for the price. We were only in Innsbruck for about 24 hours, and could easily have stayed a week.
Ruth
Ruth, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Super
Bas
Bas, 1-night trip
Verified
2/10 Poor
Jul 28, 2025
The receptionist was incredibly rude. No AC. No fan. No minifridge in the room. Even though there was a sign that said minifridge under table.
Megha
Megha, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2026
tutto bene
MAURO
MAURO, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Ottimo staff
Bella stanza e molto pulita
Grazie
Olesea
Olesea, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Tutto ok
Lorenzo
Lorenzo, 3-night trip
Verified
8/10 Very good
Sep 18, 2025
Gutes Frühstück
Lars
Lars, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Prisvärt och fint hotell i vackert område!
Fint rum, supertrevlig personal!
Camilla
Camilla, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Yöpyminen oli hyvä. Hotellin lähellä on kauppakeskus, jossa käydä kaupoilla tai syömässä ja hotellin vieressä kulkee raitiotievaunu, jolla pääsee helposti kulkemaan kaupungilla
Kosunen
Kosunen, 4-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Vistelse under Roller derby world cup
Jag var mycket nöjd med min vistelse på Kapeller! Läget var perfekt, med gångavstånd till affärer buss/spårvagn in till centrum. Bra med kokvrå på rummet. Väldigt fint och mysigt område. Det ligger granne med en kyrka, vilket är otroligt pittoreskt men gör också att man väcks kl. 07 varje morgon av kyrkklockorna. Gjorde inte så mycket i mitt fall, men bra att veta om man planerar att sova ut. Ingen AC, men rejäl fläkt på rummet. Stabilt wifi.
Elise
Elise, 5-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Propere kamer, goede service
Gerry
Gerry, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
방이 너무 넓고 깨끗했습니다. 직원들도 아주 친절하였습니다
KYU HWANG
KYU HWANG, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2025
sehr nettes Personal, gutes Frühstück für jeden etwas dabei
Parkmöglichkeiten top
Mit der Straßenbahn in die Stadt
Alles perfekt!
Sebastian
Sebastian, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2023
Pulitissimo con personale estremamente cortese ottima colazione a buffet