Hi, im a silver member in hotels.com
This hotel is a health and safety nightmare! Rooms are filthy, with used towels and trash left behind. No hot water at all, broken toilet, and exposed electrical wires near water. Staff are unprofessional and rude. smoking everywhere, including lobby and hallways and inside rooms when they cleaned, (One of the employees threatened me when I asked to change the room), he need 2€ for coffee and i have a free breakfast ( I didn’t eat anything cause it’s dirty), the elevator is inside the washing room, I've attached pictures of the terrible conditions. Do not book this hotel! Authorities should take action - Istanbul Municipality or Police should be notified to shut it down ASAP!, you can send some inspection from your site. And i have videos and pictures if you need im really disappointed from your site cause I trust your site from many years ago, i need to add the bed and pillow are extremely dirty ( used from 20 years ago minimum).