Nestled near Hakone Open Air Museum, Hakone Kowakien offers a serene retreat. Soothe your senses at the indoor mineral hot spring, unwind in the garden or arcade/game room, and enjoy shopping on site. Guests rave about the helpful staff.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Onsen
Spa
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Lazy river and outdoor pool access
Hot springs
Breakfast available
Sauna
Seasonal outdoor pool
Room service
Spa services
Terrace
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is $162
$162
$180 total
May 10 - May 11
Why we love this property
Seasonal splashing
The seasonal outdoor pool and lazy river make this hotel a water lover's paradise. Pool umbrellas provide cool shade for relaxation.
Serene spa retreat
Mineral hot springs, sauna, and garden create a healing paradise at this hotel. Massage services soothe the body and restore the soul.
Dining with a view
This hotel features a restaurant with garden views and a bar for evening relaxation. Guests can start their day with a buffet breakfast.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Hakone Kowakien Yunessun - 1 min walk - 0.2 km
Okada Museum of Art - 2 min walk - 0.2 km
Hakone Open Air Museum - 14 min walk - 1.2 km
Hakone Gora Park - 3 min drive - 2.0 km
Getting around
Haneda Airport (HND) - 131 min drive
Narita Intl. Airport (NRT) - 84 miles/135.1 km
Hakone Ohiradai Station - 5 min drive
Hakone Gora Station - 20 min walk
Hakone Miyanoshita Station - 28 min walk
Kowakidani Station - 12 min walk
Restaurants
The Hakone Open-Air Museum Café - 18 min walk
箱根餃子センター - 13 min walk
蕎麦 貴賓館 - 2 min walk
ダイニングはこね - 7 min walk
奈可むら - 13 min walk
About this property
Hakone Kowakien
Hakone Kowakien offers a great location, putting you within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, and フォンテンブロー serves breakfast, lunch, and dinner. A lazy river, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Kowakidani Station is 12 minutes away.
At a glance
DONE
Hotel size
150 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Traveling with children
Lazy river
Fence around the pool
Lifeguard on site
What to do
Hot springs
Shopping
Access to nearby outdoor pool
Access to nearby indoor pool
Mountain climbing nearby
Hot springs nearby
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool umbrellas
Facilities
1 building/tower
Built in 2023
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
Arcade/game room
Spa services
Lazy river
Sauna
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Accessibility
Thin carpet in public areas
Hardwood flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
55-inch flat-screen TV
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Dining
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children
Renovations and closures
The property will be renovating from October 6 2025 to June 30 2027 (completion date subject to change). The following areas are affected:
Exterior
Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 5:00 PM
The seasonal pool is open from July 12 to August 31
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone
Frequently asked questions
Does Hakone Kowakien offer free cancellation for a full refund?
Yes, Hakone Kowakien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hakone Kowakien?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Hakone Kowakien?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Kowakien?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hakone Kowakien?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in is available.
What is there to do at Hakone Kowakien and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation onsite includes hot springs. Enjoy amenities like a lazy river, a sauna, and an arcade. Hakone Kowakien also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hakone Kowakien?
Yes, フォンテンブロー offers garden views.
What's the area around Hakone Kowakien like?
Hakone Kowakien is a short 4-minute walk from Hakone Kowakien Yunessun and 14 minutes' walk from Hakone Open Air Museum.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hakone Kowakien Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast and dinner buffets offered a great variety and quality of food. (14 reviews)
Breakfast and dinner buffets offered a good spread with a free flow of wine and beer. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Onsen
Breakfast
Room
Service staff
Food
Reviews
Verified
10/10 Exceptional
Mar 25, 2026
The hotel is beautiful and tranquil. The onsen was very clean and extremely relaxing and rarely crowded. A bit of a language barrier with the staff and they are unable to accommodate luggage transfer which was disappointing.
Gerald
Gerald, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Beautiful property and great staff.
Mikhail
Mikhail, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
This recently renovated hotel is very comfortable and absolutely beautiful. Rooms are a good size and well equipped with slippers, towels, toiletries, bottled water, tea and coffee, an electric kettle, fridge, etc. Tea, coffee and other beverages are also available in the lobby next to the comfortable lounge area which overlooks a beautiful garden. I enjoyed use of the on-site onsen (separate facilities for men and women) and the delicious buffet style dinner and breakfast. I appreciated the hotel shuttle ride to Gora station the morning I did the Hakone Loop using my Hakone Free Pass. I highly recommend this place as a peaceful, comfortable place to stay for solo travelers, couples and families.
Valerie
Valerie, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Great hotel in an awesome location! Loved the onsens.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Beautiful property with friendly staff
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2025
good resort
Junchao
Junchao, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Agata
Agata, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Excellent
Po Wa Cally
Po Wa Cally, 1-night trip
Verified
6/10 Good
Jan 1, 2026
The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Anh
Anh, 1-night trip
Verified
8/10 Very good
Oct 8, 2025
It was great but dinner was fully booked.
Maribel
Maribel, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Kim
Kim, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
David
David, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2025
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Melissa
Melissa, 2-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Relaxing and pleasant!
After a week or travelling in Japan we relaxed for three days here and got a very nice experience!
Anders
Anders, 2-night trip
Verified
6/10 Good
Mar 22, 2026
The restaurant dinner was definitely not worth the price of $60 Canadian. It was a good buffet and just not very fresh etc.. I wouldn’t recommend that the brunch was OK. I guess it was a little bit better same idea though buffet style, which is never really that fresh I feel like It’s kind of chaotic that none of nobody speak English, which is fine but you get in there and it’s so chaotic the check-in and they don’t let you check in early. She didnt even look to see if I could. It wasn’t the best experience for the price. They paid like 350 for one night.
sara
sara, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
marie
marie, 2-night trip
Verified
10/10 Exceptional
Aug 6, 2025
Excellent
The buffet dinner is amazing and the free ticket to hot spring Morinoyu is a value-added experience in our trip. My family enjoy the stay.
Wai Man
Wai Man, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Ten of us checked in in the five rooms, sadly one of the rooms were not properly cleaned, we found some dirt on the carpet, but we did understand the incident should be caused by the previous guests, and the hotel was nice enough to change to a bigger room for us. The hotel staff was very nice and helpful, and the hotel was quite newly refurbished, just unlike other old-fashioned onsen hotel, the entertainment in this hotel was quite limited. The entire family gave very high compliments to the food quality! Both dinner and breakfast were awesome! Overall this is a hotel for relax and a break from city life.
YUANFENG
YUANFENG, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Excellent
Darko
Darko, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2024
Enjoyed the stay at Hakone. The dinner & breakfasts were amazing.
Saito
Saito, 1-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Great food. Really friendly , great staff
Dolly
Dolly, 2-night trip
Verified
8/10 Very good
Apr 20, 2024
very good hotel, nice garden and food
Calvin
Calvin, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2025
Dinner and breakfast buffet spreads are fantastic. Property is lovely.
Stacey
Stacey, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2025
We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.