The hotel was quite nice, it appeared very new. There were a few things missing. For instance, there was nothing to be able to cook with though they provided a stove/oven. There were also no hooks for towels, so we had to hang them overtop the shower. The smart TV didn’t connect to our phones, so it wasn’t the type of smart TV we’re used to. People at reception were friendly, but contacting over WhatsApp wasn’t very helpful. Cleaning comes once a day and if you miss it, you’re out of luck. We did a late checkout for an additional R400, and we had people come to our room twice asking us to check out when we had confirmed twice the day before.
The hotel has definitely 4-5 star potential, but there is attention to detail missing. The bed and aircon were very nice. Would have liked a fan and also an iron/ironing board.