Stay was ok. Parking was only available for 12 or so cars so was full although I did arrive after 7pm and found a space about 8.30 when a couple of diners left. Food was good, but when I made a slight complaint about the toughness of the £35 rib eye I didn't receive much of an apology or offer to change. The icing on the cake was at breakfast. I chose not to pay in advance with the room just in case I had to leave early, however it stated on hotels.com breakfast was £15. The breakfast menu stated, guests staying with us get to choose the following breakfast choices, along with a choice of tea or coffee and a glass of apple or orange juice'. I was advised the evening before breakfast was £15 for guests. When I settled the room bill, I was charged £15, plus £3.50 for filter coffee and £3.00 for concentrated orange juice. I tried to politely argue that must be incorrect, but apparently no, breakfast was only inclusive of drinks if prepaid. I said this was not made clear and suggested it was taken off and he bill. It wasn't and I felt awkward and annoyed having to pay. The lady at breakfast would not budge on this..I tried to call during the day and received no reply at first. When I called at lunchtime to ask if this was correct I was promised a call back which was not received. Overall disappointing as the hotel had plenty of character and the evening stuff were friendly and had great beer. I just basically felt ripped off.