You have to ring the buzzer to gain entry into the property and a security personnel will open the door. There was another staff member to assist with my check-in and I was given a security code to access my studio instead of using a key. My studio was located on the ground floor, which was very convenient as the place does not have an elevator to go up to the higher floors. It would have been difficult for me to walk up the stairs with my suitcase. The studio came with a little private patio which was nice. Staff and security were nice and accommodating. When I requested an extra roll of toilet paper, the front desk security delivered it within 5 minutes. I also requested an air-conditioned room, and since it wasn't, I was given a plug-in room fan instead. The studio does not have closet space to hang clothes, only shelves. The shelves are located below and above the bar counter, which I located on my own. There was no hair dryer, hand towel or bathmat. Since my studio was on the ground floor, it was also located at garage level. The kitchen and bathroom windows opened up to the garage, so there was no scenery. During my stay, I was told there would be construction close by starting at 9am until late afternoon, but I was out of the room by then, so construction noise was not an issue. The little kitchen was adequately equipped with dishes, cookware and utensils. There was also a mini fridge and coffee maker.