We showed up about 3:20 (check in starts at 3) and we were told they were short staffed so the room wasn’t ready. The manager asked us to come back in an hour to an hour and a half. Went back at 4:30, we were able to check in but we were told the room still wasn’t ready so we had to wait outside. We didn’t get in our room until about 5:30. We were in our room and some random person opened our door. The manager messed up and gave them keys to our room. The man was saying we were in his room, we said it was our room. We called the manager, she was very rude on the phone. Just raised her voice and said “sorry, I’m fixing it” and hung up. The phone in the room didn’t work. Oh and there was no hot water. And I mean no hot water. This wasn’t a you need to let it warm up situation. There was just not hot water. Again, called the manager. She said she didn’t know why but give her 30 mins to look into the problem. Never heard from her again, checked the water multiple times into the evening and never had hot water. Terrible stay. Would not recommend.