We are still waiting on a refund status for this stay. When we arrived, the signage at the front desk started no pets, though online it said that dogs were allowed. The additional pet charge was also not posted, once it was determined that pets were in fact allowed. When given our room number, we were greeted by the guest next door who was chain smoking outside the door. We brushed off the smell and went to the room only to find that the wifi did not work and the tv service was out. The fruit flies in the room we're an additional unwelcome surprise. We tried to go to the pool for a swim, and found the pool area down to rough concrete, the pool extremely dirty, and a pile of toenails at the deep end ladder. Gross. We left for the day and activities, thinking that they tv and internet problems would be fixed by the time we returned. Wrong! The Internet was still malfunctioning and we were told to simply use an unsecure open connection instead of having the problem fixed. Spoiler alert- the Internet did not work at any point during our stay. The tv also went out again with no resolve on that. After a total of two hours physically being on the property, or was clear that it was not clean or safe. We let front desk know we would be leaving immediately and not returning until the health and cleanliness standards were improved. So much for a weekend away, we drive the two hours back home. Overall, the stay was extremely disappointing and gross.