Where do I begin? I know the entrance to the hotel is a death trap waiting to happen. The traffice to and from it is a nightmare, the leasing office which reeked of mildew and some other wet smelling odor. The lady at the desk was pleasant, we got a pet friendly room which i can only likened to staying at a kennel. Photos attached. The room was a blast from the early 70's cracks in the ceiling, everything dirty and the smell. The railings where broken, and there was some weird mold growing. This place is old, smelly, outdated and not to mention extremely noisy kids running up and down the halls all night, dogs barking, and the lovely ride across the road that announces directions all night. I had plan to stay from Friday until Monday . I left on Saturday been the noise, unsatisfactory accommodations, and the unbearable traffic. I will never be back. Not to this hotel, the hotel chain or the area of Gatlinburg, TN for that matter. Absolutely the worse. Upon leaving the staff says its up to the manager weather they will believe our complaints and issue a refund. I wont hold my breath.