Unfortunately, this was a very disappointing stay.
I checked into the hotel on Monday on my own, but unfortunately left after around an hour because the room was not up to an acceptable standard. The room felt very dated and grubby, and when I raised my concerns, I was moved to another room.
Unfortunately, the second room wasn’t much better. The bath had visible streaks and grime, there were strange stains on the bedding, and overall the room felt unclean and tired. Being there on my own, I didn’t feel comfortable staying, so I decided to leave.
The hotel did take the full payment of £81, despite me only being there for around an hour, and I am still waiting for my refund.
I appreciate that older décor can be overlooked when a room is clean and well maintained, but unfortunately that wasn’t the case here. The cleanliness was the main issue and really affected my experience.
I hope the refund is processed promptly and that the hotel takes the feedback seriously and addresses the cleanliness and maintenance issues.