Near Grand Batam Mall and Nagoya Hill Mall, Artotel Batam offers an immersive experience with its art gallery on site. Explore the vibrant surroundings or unwind in one of 2 bars while enjoying free WiFi; guests have praised the helpful staff.
Jl Batu Selicin, Lubuk Baja, Batam, Riau Islands, 29444
What's nearby
Grand Batam Mall - 2 min walk - 0.2 km
BCS Mall - 5 min walk - 0.5 km
Nagoya Hill Mall - 15 min walk - 1.3 km
Batam Centre - 15 min drive - 10.8 km
Batam Center Shopping Area - 15 min drive - 10.8 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Singapore Changi Airport (SIN) - 15.2 miles/24.4 km
Seletar Airport (XSP) - 21.9 miles/35.2 km
Restaurants
Marugame Udon Grand Mall - 7 min walk
Starbucks - 7 min walk
Marugame Udon & Tempura - 6 min walk
Shaburi & Kintan Buffet - 7 min walk
A&W - 7 min walk
About this property
Artotel Batam
Artotel Batam puts you within a 10-minute drive of Batam Centre Ferry Terminal. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say good things about the helpful staff and nearby shopping.
At a glance
DONE
Hotel size
138 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 bars/lounges
Restaurant
Room service (limited hours)
Working away
3 meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2022
Television in common areas
Art gallery on site
Banquet hall
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: IDR 250000 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 120000 per person
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
ARTOTEL Batam Hotel
ARTOTEL Batam Batam
ARTOTEL Batam Hotel Batam
Frequently asked questions
Does Artotel Batam offer free cancellation for a full refund?
Yes, Artotel Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Artotel Batam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Artotel Batam?
Yes, there's free self parking.
What are the check-in and check-out times at Artotel Batam?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Artotel Batam and nearby?
Artotel Batam has 2 bars.
Are there restaurants at or near Artotel Batam?
Yes, there's an onsite restaurant.
What's the area around Artotel Batam like?
Artotel Batam is in the heart of Batam, a short 5-minute walk from BCS Mall and 6 minutes' walk from Grand Batam Mall.
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Reviews
Artotel Batam Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast spread was good with a variety of local and western dishes. (8 reviews)
The property is conveniently located near many massage spas and good massage places. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Lobby
Food
Market
Shopping malls
Couples
Reviews
Verified
10/10 Exceptional
Feb 6, 2026
Clean room, near amenities and shopping. Freindky and helpful hotel staff.
Kathleen
Kathleen, 3-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Comfortable stay
P Stella
P Stella, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!
Junhong Jeremy
Junhong Jeremy, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
Good location
Hotel was great, good location & breakfast was great too.
Charlene
Charlene, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2025
good location, breakfast was good too!
Wee Hian
Wee Hian, 3-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Excellent value, new hotel with rooms well maintained. Impeccable service from the staff. Just opposite the best shopping mall (Grand Batam) and plenty of late night food options nearby
Junhong Jeremy
Junhong Jeremy, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Nice hotel to stay
Fast check in. Nearby shopping mall.
Tan
Tan, 1-night trip
Verified
8/10 Very good
Mar 1, 2025
Hotel deco is new n clean. Breakfast spread is good. Nearby shopping mall n some good massage places.
Teck Shen
Teck Shen, 1-night trip
Verified
10/10 Exceptional
Jul 4, 2024
Room was very spacious and comfortable. Staff are very friendly.
Angelia Lee Choo
Angelia Lee Choo, 2-night trip
Verified
6/10 Good
Jul 1, 2025
Good location - near local market, many eateries nearby, near 2 big mall (Grand Batam Mall & BCS Mall) - both within walking distance. Staff are generally very courteous and the front office staff speak good English. Nice lobby and decent breakfast buffet spread. Appreciate very much allowed early check-in. Recommended and likely to return when visiting Batam.
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2024
When I travel to Batam, usually I would stay in Artotel. Because the rooms are clean and comfortable. Its location is very good. With shopping malls nearby walking distance and A2 food court.
We Wey
We Wey, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
This is a solid stay. Close to ATM and shops if needed. Air conditioning wasn’t strong if working and there was a little mold on the sink that I think was messing with my allergies. Also it is not sound proof lol. But the staff were nice, the room design was cool, and I felt generally safe.
Megan
Megan, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2023
The room is nice. Hotel is great. Location is strategy, near to mall and traditional market. Plenty of food choices and massage nearby.
LESTARI
Verified
8/10 Very good
Jun 19, 2025
Good location. Bed was comfortable. Abit too soft for my liking though. A few decent eateries and spas around the hotel. Staff were friendly and helpful.
A minimart just opposite the entrance for snacks and drinks.
Breakfast spread was decent. Fair warning, no gym or swimming pool.
James Clifton
James Clifton, 3-night trip
Verified
10/10 Exceptional
Aug 25, 2023
We had an amazing stay at Artotel Batam. Hotel staffs were all very friendly and the location is so accessible to many places. Walking distance to Grand Batam Mall , wet market and spas. Overall........... love the hotel.
CARMEN
CARMEN, 4-night trip
Verified
10/10 Exceptional
Jul 1, 2024
Excellent hotel for the price, very close to the main shopping malls and eateries i.e. A2 Food Court. Large and clean rooms. Overall highly recommended!
Jeremy
Jeremy, 1-night trip
Verified
8/10 Very good
Nov 2, 2024
Clean and cosy
Bobby
Bobby, 2-night trip
Verified
10/10 Exceptional
May 3, 2024
Great experience
The hotel is clean and the staff are very friendly . Walking distance to Grand batam mall.
Fiona
Fiona, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2023
The rooms were clean! Rooms were big and everything was great! Recommended
Yee
Yee, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2024
Will Definitely Come Again…….
This was my 2nd time staying at Artotel & the experience was wholistically pleasant; right from entering the hotel entrance being greeted with a friendly welcome & leaving the as we checked out.
Location was accessible to Grand Batam Mall which made it more convenient.
SAZELI
SAZELI, 2-night trip
Verified
10/10 Exceptional
Oct 15, 2023
Convenient for food and shopping. A bit hard to cross the main road to Grand Batam Mall. Nearby many massage spas and wholesale shopping
Siu Tjing Tammy
Siu Tjing Tammy, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2025
Overall good but need to improve check in process.
Comfy bed and clean room. The toilet is big too. Only thing that need to improve is the check in process. Should try to limit each check in to 5 mins. Otherwise it will be a long wait for guests to check in.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 16, 2023
Is near grand Batam shopping mall and walkable distance to Batam city square mall. Lots of massage shops near the hotel. A morning market with local foods to eat. Local snacks shops open till evening if you need to get some. More eating options nearby
Khar Boey
Khar Boey, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2023
5 mins walk to Grand Batam Mall, outdoor foodcourt, coffeeshops, hair salons, massage spas galore, JK supermarket. Welcome drink.
Siu Tjing Tammy
Siu Tjing Tammy, 1-night trip
Verified
8/10 Very good
Jan 16, 2025
Everything is fine.
Food is normal, the staff serving provide good service, but they only start work at 7am which the breakfast starts at 6am.
So from 6-7am no service staff.