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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with spa, near Kumamoto Castle

Choose dates to view prices

In the heart of Chuo Ward, CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a tranquil retreat. Unwind in the indoor public bath or take advantage of dry cleaning/laundry services. With free in-room WiFi, luggage storage, and a 24-hour front desk, guests have praised the helpful staff and convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Private bathroom (not in room)
The current price is $69
$76 total
Jan 5 - Jan 6, 2026

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for King Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Detached private bathroom
Bidet
Hair dryer
  • 22 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Quadruple, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Private Spa Suite

Private Spa Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Detached private bathroom
Bidet
Hair dryer
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Corner Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Hollywood Twin Room Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Hollywood Twin Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby
THE BLOSSOM KUMAMOTO
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,785 reviews
The price is $88
$96 total
Jan 5 - Jan 6, 2026
THE BLOSSOM KUMAMOTO
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About the neighborhood

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 12 min walk - 1.1 km

Getting around

  • Kumamoto Airport (KMJ) - 50 min drive
  • Fujisakigumae station - 18 min walk
  • Kumamoto Station - 25 min walk
  • Kumamoto Minami Station - 29 min walk
  • Suidocho Tram Stop - 11 min walk

Restaurants

  • ‪blé blé - ‬1 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬2 min walk
  • ‪味ひときれ - ‬2 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a great location, putting you within a 15-minute walk of Kumamoto Castle. Guests can be pampered with spa services at the spa. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Suidocho Tram Stop is just 11 minutes by foot.

At a glance

DONE

Hotel size

    • 380 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 1640 ft (JPY 1300 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Traveling with children

  • Bed rails

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (inches): 25
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom (not in room)
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person

Parking

  • Parking is available nearby and costs JPY 1300 per night (1640 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Are pets allowed at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Sorry, pets aren't allowed.

Is parking offered on site at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Yes. Parking spots may be limited.

What are the check-in and check-out times at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at CANDEO HOTELS KUMAMOTO SHINSHIGAI and nearby?

CANDEO HOTELS KUMAMOTO SHINSHIGAI has a spa.

What's the area around CANDEO HOTELS KUMAMOTO SHINSHIGAI like?

CANDEO HOTELS KUMAMOTO SHINSHIGAI is in Chuo Ward, a short 14-minute walk from Kumamoto Castle and 5 minutes' walk from Sakura Machi Kumamoto. Travelers say that the hotel is in a great location.

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CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Spa
Restaurant
Castle
Onsen
Shopping malls
Food
Parking

What guests liked

  • The spa area was wonderful, clean, and well-organized, with many guests enjoying the rooftop Onsen and sauna. (20 reviews)
  • Breakfast offered a varied selection of delicious food with attentive staff. (8 reviews)
  • The onsen was amazing with great temperature and facilities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Incredible experience
yunghsin, 4-night trip

8/10 Very good

Wonderful stay

Staff are very friendly and helpful !
che chung, 2-night trip

10/10 Exceptional

Very easy to access and close to the shopping district with food and entertainment. Great hotel!
Raymond Gianco, 1-night trip

10/10 Exceptional

Clean and new
Ho, 1-night trip

8/10 Very good

Good stay with good price
Cannie, 1-night trip

10/10 Exceptional

Amazing Hotel. Tattoo people can visit the onsen late at night which is a +++++++
Erik, 1-night trip

10/10 Exceptional

Comfortabel room . Staffs are kindly and nice
Chien Chih, 1-night trip

10/10 Exceptional

Having onsite self service laundry and an onsen are pluses!
HENRY, 7-night trip

10/10 Exceptional

Very satisfied and impressed
Robert, 3-night trip

10/10 Exceptional

The staff were very helpful, and the location was excellent — everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it.
Satomi, 1-night trip

10/10 Exceptional

Great location

10/10 Exceptional

Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Andrew, 1-night trip

8/10 Very good

Good
changsoon, 2-night trip

10/10 Exceptional

This is very nice hotel.
KUAN HUA, 2-night trip

10/10 Exceptional

Very comfortabl and good blacfast
youngil, 5-night trip

8/10 Very good

This is a very convenient location.
SHULI, 5-night trip

8/10 Very good

Nice hotel stay

Rooms are clean, updated ,and comfortable easy to access, it is in city , surrounding many shops
1-night trip

10/10 Exceptional

Beautiful modern interior design and view from the sky spa. Breakfast was good.
THOMAS, 1-night trip

8/10 Very good

Nice hotel catering to foreigners . Breakfast just ok. Sauna is nice
Thomas, 1-night trip

10/10 Exceptional

Very clean room and friendly front desk service
Ching ting, 1-night trip

10/10 Exceptional

Nice hotel
LOK MAN, 1-night trip

10/10 Exceptional

The facility, service, and food are all excellent. The staff were very friendly though the male staff when we checked in forgot to give us the second day’s breakfast tickets and the second morning male staff had difficulty understanding my request for second day’s breakfast tickets.
Tzu Liang, 2-night trip

10/10 Exceptional

The Cost Performance value is excellent. especially the breakfast is full of variety.
BOJU, 1-night trip

8/10 Very good

Nice stay

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
Christine, 2-night trip

8/10 Very good

Convenient close to transportation and dining options.
Lynn, 3-night trip