Holiday Inn Express Hotel & Suites Riverport Richmond

Todo muy bonito y agradables

Muy bonito y limpio mucho estacionamiento lo que más me justo muy silencioso

It was a great local Covid getaway for New Year’s. The hotel is very new and we pleased about having late checkout for free so we could use the pool. The listing on hotels.com could have used more Covid updates for clarity.

Freindly, clean, good breakfast, quiet, free parking., coupon for supper

Staff was great. Room was large and clean. Pool area clean. Free breakfast was good. Lots of free parking. Will stay again

First time here , was just a quick trip, but I would like to go back, it’s close to the Movie theatre, grandkids would love to go

I stayed here for 7 nights for a very important licensure exam before travelling to richmond I already check the reviews of this hotel in all websites and they are very consistent, When i experienced the service personally now i understood why they have the “BEST” reviews of their hotel. I flew from Calgary and i told them that I needed early check in they gave my room right away upon arrival the people in the front desk are all very nice and polite. Even the servers in the breakfast area are always nice to me and my husband. During my exam day they prepared food for me to take in my exam in a ziplock and treat you like a family. my hotel room 235 is facing the no. 6 road sometimes i can hear the cars or trucks but thats least of my problems. I always have a good sleep. They also have airport shuttle that runs every hour daily. Their breakfast options are both hot and cold options and its buffet but they will be the one to serve you. Some hotels are just offering grab and go but this hotel is trying their best to give the BEST service possible and I really appreciate that in spite of the Pandemic. They have eggs,pancake,sausage,orange juice, baked beans, Oatmeal, cereals and so much more. The hotel room is always clean and their shower gel,lotion,shampoo are unlimited they are attached to the wall so you dont need to deal with small bottles of shampoo in a hotel that can give you carpal tunnel because of pressing hard. LOL. and I will definitely be back. I will miss you all.

The location and staffs are great! They were so friendly. The room was clean. We love to stay here. There were shared amenities in the washroom, but they were empty. Also I cannot sure it is safe to use shared amenities during this time. Except for this, everything was great.

The place is nice, the night clerk was really sweet, and the place is nicely furnished . Our room was super clean (we wiped everything down-and all the wipes were still clean) EXCEPT TWO THINGS: I'm not sure they are spacing room occupation. Be aware of that. When I pulled back the sheets and when we got in, the bed was gritty - like sand all over the bottom sheet. I thought maybe it was the sheet, so I thought we'd just sleep on top of the top sheet but then discovered hair on it and on a pillow - stopped looking at that point - WAS THE BED EVEN CHANGED? We asked to have new bedding - since the room was clean, but were brought only one sheet, a mattress cover for a twin bed and top cover that would fit a crib. So I had to call back again and requested a new room. I would have given a 5 rating but it appears someone took the easy way out and didn't change the bed.

Rooms felt dated but overall well worth what we paid.