Sapporo Grand Hotel

4.5 star property
Luxury hotel with 4 restaurants, near Sapporo Clock Tower

Choose dates to view prices

In the heart of Sapporo, Sapporo Grand Hotel offers an upscale retreat with four on-site restaurants serving French cuisine. Enjoy shopping on site, unwind at the bar, and take in local art at the gallery. With multilingual staff and dry cleaning/laundry services available, previous guests have praised this hotel for its helpful service and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Multilingual staff

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $62
$75 total
May 6 - May 7

Why we love this property

Culinary adventures
French and Chinese cuisine await at this hotel's 4 restaurants. The bar adds nightlife options, while a full breakfast ensures each day starts deliciously.
Cozy night paradise
Soft down comforters and blackout drapes promise perfect sleep in these guestrooms. Curated, individual furnishings create a unique atmosphere.

Room options

Available filters for rooms
Showing 96 of 96 rooms

【Annex】 Standard Triple Room Non-smoking

  • Sleeps 3
  • Free WiFi

East Building Comfort Double Room

  • Sleeps 2
  • Free WiFi

【East Building】Anniversary Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

【East Building】Comfort Large Hollywood Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Comfort Double Room, Non Smoking, East Building

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Comfort Large Hollywood Twin Room - Non Smoking, East Building

8.8 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Grand in Grand] Double Room/lounge access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Corner Deluxe Twin Room -Non Smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Twin Room with Tatami Non-smoking, East Building

  • 62 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Luxury Double Room : Non-smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Connecting Room : Non-smoking, East Building

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

Deluxe Twin Room-Non Smoking, East Building

9.0 out of 10
Wonderful
(14 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Large Twin Room, Non Smoking, East Building

9.2 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Corner King Double Room-Non Smoking, East Building

9.8 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

  • 162 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

8.2 out of 10
Very good
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Run of House, Twin Room - Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Run of House, Twin with extra bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Run of House, Double Room - Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Run of House, Single Room - Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Triple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Quadruple Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 67 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Annex Building Standard Twin Room

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Intelligence Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

Main Building Executive Deluxe Queen Room with Garden View

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Super Bath Deluxe King Room/Lounge Access

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Well-Being Deluxe Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

Main Building Executive Junior Suite

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Super Suite Twin/Lounge Access

  • Sleeps 2
  • Free WiFi

July 2025 Renewal【Main Building】Superior King Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

East Building Comfort Deluxe King Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

【East Building】Deluxe Twin Room Non-smoking

  • Sleeps 4
  • Free WiFi

【East Building】Corner Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

【East Building】Comfort Japanese Living Room Non-smoking

  • Sleeps 5
  • Free WiFi

【East Building】Connecting Room Non-smoking

  • Sleeps 5
  • Free WiFi

Main Building Standard Double Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Corner King Room

  • Sleeps 2
  • Free WiFi

【Annex】 Standard Family Room Non-smoking

  • Sleeps 4
  • Free WiFi

East Building Standard Large Twin Room Non-smoking

  • Sleeps 3
  • Free WiFi

【East Building】Corner King Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Junior Suite Double/Lounge Access

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Junior Suite Twin/Lounge Access

  • Sleeps 2
  • Free WiFi

Main Building Standard Single Room

  • Sleeps 1
  • Free WiFi

【East Building】Comfort Premium King Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

East Building Concept Corner Deluxe Room

  • Sleeps 4
  • Free WiFi

East Building Comfort Superior Twin Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Light Court Double Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Light Court Twin Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Suite

  • Sleeps 2
  • Free WiFi

East Building Comfort Junior Suite

  • Sleeps 2
  • Free WiFi

East Building Standard Corner Twin Room

  • Sleeps 2
  • Free WiFi

East Building Standard Light Court Twin Room

  • Sleeps 2
  • Free WiFi

East Building Standard Light Court Double Room

  • Sleeps 2
  • Free WiFi

Universal Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Connecting Room

  • Sleeps 4
  • Free WiFi

East Building Executive Family Room

  • Sleeps 2
  • Free WiFi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Floor Deluxe Double Room/lounge access, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Floor Double Room/lounge access, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Large Twin Room/lounge access, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Premier Double 1 King/lounge access, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Run Of House Single Non Smoking

  • Sleeps 1
  • Free WiFi

Run Of House Twin Non Smoking

  • Sleeps 2
  • Free WiFi

July 2025 Renewal【Main Building】Superior Twin Room Non-Smoking

  • Sleeps 2
  • Free WiFi

【East Building】 Comfort Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

Run Of House Double Non Smoking

  • Sleeps 2
  • Free WiFi

July 2025 Renewal【Main Building】Queen Double Room Non-Smoking

  • Sleeps 2
  • Free WiFi

Large Twin Room (Comfort Floor)

  • Sleeps 3
  • Free WiFi

Twin Room (East Wing) *Allocated On Arrival

  • Sleeps 2
  • Free WiFi

July 2025 Renewal [Main Building] Semi-Double Room

  • Sleeps 1
  • Free WiFi

July 2025 Renewal [Main Building] Double Room Non-Smoking

  • Sleeps 2
  • Free WiFi

July 2025 Renewal [Main Building] Superior Twin Room/3 People Use

  • Sleeps 3
  • Free WiFi

[Executive Floor] Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Large Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Large Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Deluxe Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Premier King Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Junior Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free WiFi

Standard Superior Twin Room-Non Smoking

  • Sleeps 3
  • Free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001

What's nearby

  • Sapporo Clock Tower - 5 min walk - 0.4 km
  • Sapporo TV Tower - 7 min walk - 0.7 km
  • Odori Park - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 8 min walk - 0.7 km
  • Nijo Market - 10 min walk - 0.9 km

Getting around

  • Sapporo Okadama Airport (OKD) - 26 min drive
  • New Chitose Intl. Airport (CTS) - 59 min drive
  • Sapporo Station - 5 min walk
  • Naebo Station - 27 min walk
  • Soen Station - 28 min walk
  • Nishi-Yon-Chome Stop - 6 min walk
  • Odori Station - 6 min walk
  • Tanuki Koji Stop - 9 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪布袋 - ‬3 min walk
  • ‪味の時計台 駅前通り総本店 - ‬3 min walk
  • ‪山頭火 札幌北1条チカホ店 - ‬2 min walk
  • ‪炭火居酒屋 炎 北1条 KOKOホテル 札幌駅前店 - ‬3 min walk

About this property

Sapporo Grand Hotel

Sapporo Grand Hotel puts you in a great location, within just a 10-minute walk of Sapporo Clock Tower and Tanukikoji Shopping Street. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out NORTHERN TERRACE DINER, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within just a 10-minute walk of Odori Park and Sapporo TV Tower. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Nishi-Yon-Chome Stop is 6 minutes and Odori Station is 6 minutes.

At a glance

DONE

Hotel size

    • 494 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 2500 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's games
  • Bed rails
  • Stroller

What to do

  • Shopping
  • Downhill skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1934
  • Safe-deposit box at front desk
  • Art gallery on site
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Comprehensive food waste policy
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Dining

NORTHERN TERRACE DINER - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
KOKAKU (Chinese Dining) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Waraku (Garden Dining) - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
BIG JUG (Hokkaido Dining) - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
OLD SALOON (Lounge & Bar) - This bar specializes in French cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4000 for adults and JPY 2000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs JPY 2500 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Frequently asked questions

Does Sapporo Grand Hotel offer free cancellation for a full refund?

Yes, Sapporo Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sapporo Grand Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sapporo Grand Hotel?

Yes. Self parking costs JPY 2500 per night. Parking spots may be limited.

What are the check-in and check-out times at Sapporo Grand Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Sapporo Grand Hotel and nearby?

Have fun with nearby winter activities like downhill skiing.

Are there restaurants at or near Sapporo Grand Hotel?

Yes, there are 4 onsite restaurants, featuring French cuisine and garden views.

What's the area around Sapporo Grand Hotel like?

Sapporo Grand Hotel is in Sapporo City Centre, a short 6-minute walk from Nishi-Yon-Chome Stop and 8 minutes' walk from Tanukikoji Shopping Street. Travelers say this hotel is in a good location.

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Reviews

Sapporo Grand Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were excellent with a wide variety and Hokkaido specialties. (46 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Breakfast
Store
Lobby
Restaurant
Bed
Shopping
Luggage

Reviews

Verified

10/10 Exceptional

really good hotel, nice and clean
styrmir, 1-night trip
Verified

10/10 Exceptional

Excellent staff, check in great, room clean
Bruno, 2-night trip
Verified

10/10 Exceptional

Wonderful breakfast with lots of options and healthy choices . Rooms are generally clean .
Christine, 7-night trip
Verified

8/10 Very good

Clean and excellent amenities
Yuen Chin, 1-night trip
Verified

10/10 Exceptional

Amazing hotel! New, comfortable rooms, a nice rooftop view and close to multiple stations.
Christianna, 5-night trip
Verified

10/10 Exceptional

Excellent hotel
Cary, 4-night trip
Verified

10/10 Exceptional

Great location and services
Sangarpa, 2-night trip
Verified

10/10 Exceptional

A very nice, centrally located, hotel. Highly recommend staying there.
Michael, 4-night trip
Verified

10/10 Exceptional

I’ve enjoyed my stay at Sapporo Grand Gotel. The staff was all very courteous! I’ll definitely come back!
Marcelo, 4-night trip
Verified

10/10 Exceptional

The room is clean and the staff are polite
Sik fai, 4-night trip
Verified

6/10 Good

Location is great with ample dining options. Service is good just the Room is outdated, with wall to wall carpeting, not good for asthmatics
Rosario Angelica, 2-night trip
Verified

10/10 Exceptional

The room was big & clean, staff service was excellent!
Lai, 3-night trip
Verified

10/10 Exceptional

Location is great and room is spacious
Lai, 2-night trip
Verified

10/10 Exceptional

Love this hotel from the moment we got there, staff were very helpful and nice. Close to transport, shopping and food. Thankyou.
Sonya, 7-night trip
Verified

10/10 Exceptional

Everything including food, convenience, transportation, safety, cleanliness, and courteous service are excellent. One of the best place I have ever stayed in Japan. Highly recommended.
Toru, 2-night trip
Verified

10/10 Exceptional

Room is clean staff friendly helpful
NGHI, 4-night trip
Verified

8/10 Very good

very good hotel!
Yasuyuki, 3-night trip
Verified

10/10 Exceptional

Yes
Kenneth, 6-night trip
Verified

10/10 Exceptional

Excelente
JONATAN, 1-night trip
Verified

8/10 Very good

Great breakfast!
Yiye, 3-night trip
Verified

10/10 Exceptional

We return here every year for the convenience of tge location and helpful staff.
Naomi, 2-night trip
Verified

10/10 Exceptional

Amazing stay at a very clean, pleasant and convenient location. The staff were quite friendly and professional. All encounters with the staff demonstrated a pleasant interaction and staff happy to answer questions and assist. The room was immaculate with plenty of amenities. The breakfast was amazing. Ultimately our stay was so pleasant we are returning to stay on our return trip.
Bryan, 1-night trip
Verified

8/10 Very good

Great, friendly and central

Nice hotel friendly helpful staff. Excellent facilities. Really enjoyed our stay.
Lynn, 4-night trip
Verified

10/10 Exceptional

Convenient location with great amenities
Edmund, 3-night trip
Verified

8/10 Very good

Great location, very accessible and convenient with the option of walking above/ below ground (in good and bad weather). Near and walkable to many good food, tourist places, shopping, JR and subway stations. Staff were friendly and helpful with questions. We stayed at the East building, room carpet seems a bit dated but otherwise all clean and a wonderful stay.
Su Yinn, 2-night trip