Upscale and eco-certified, Neptuno Hotel & SPA near Calella Beach offers a tranquil retreat. Unwind with a deep-tissue massage at the onsite spa or enjoy the sun-kissed poolside bar with loungers. The on-site restaurant serves breakfast and dinner, while free in-room WiFi keeps you connected.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
3 outdoor pools
Breakfast available
Fitness center
Sauna
Steam room
Free use of bicycles
Beach club nearby
Self parking
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Pets allowed
Why we love this property
Culinary paradise
Savor Mediterranean cuisine at the poolside restaurant or unwind at the cafe or bar. Vegan, vegetarian, and organic options showcase locally-sourced delights.
Wellness retreat bliss
The full-service spa offers aromatherapy and hot stone massages in couples treatment rooms. A sauna, hot tub, and steam room complete this wellness haven.
Neptuno Hotel & SPA offers a great location, putting you within a 15-minute walk of Museum of Tourism and Calella Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 3 outdoor pools, a bar/lounge, and a fitness center.
At a glance
DONE
Hotel size
91 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total, up to 44 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (EUR 20 per night)
Wheelchair-accessible parking on site
Onsite garage
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Beach club nearby (surcharge)
Beach nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Pool loungers
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Built in 1961
Safe-deposit box at front desk
Terrace
Fitness center
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Portable hoist available
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Ceiling fan
Slippers
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
Shama Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
La Fabrica - This poolside gastropub specializes in Mediterranean cuisine and serves breakfast and dinner.
Restaurante Neptuno - This buffet restaurant is located by the pool. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10.50 for children
Airport shuttle service is offered for an extra charge of EUR 150 per vehicle (one-way, maximum occupancy 6)
Area shuttle service is offered for an extra charge
Hosted evening meal costs EUR 25
Pets
Service animals exempt from fees
Pet deposit: EUR 50 per stay
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Covered self parking costs EUR 20 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Does Neptuno Hotel & SPA offer free cancellation for a full refund?
Yes, Neptuno Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptuno Hotel & SPA?
Yes, there are 3 outdoor pools.
Are pets allowed at Neptuno Hotel & SPA?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 15 per pet, per night, and there's also a deposit of EUR 50 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Neptuno Hotel & SPA?
Yes. Self parking costs EUR 20 per night.
Is airport shuttle service offered by Neptuno Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 150 per vehicle one-way.
What are the check-in and check-out times at Neptuno Hotel & SPA?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless check-out is available.
Is there an onsite casino at Neptuno Hotel & SPA?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (20-min drive) is nearby.
What is there to do at Neptuno Hotel & SPA and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Neptuno Hotel & SPA also has a sauna and a steam room.
Are there restaurants at or near Neptuno Hotel & SPA?
Yes, La Fabrica offers Mediterranean cuisine and poolside dining.
What's the area around Neptuno Hotel & SPA like?
Neptuno Hotel & SPA is a short 8-minute walk from Calella Station and 11 minutes' walk from Calella Beach.
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Reviews
Neptuno Hotel & SPA Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staff
Restaurant
Room
Reviews
Verified
10/10 Exceptional
Aug 5, 2024
Friendly and helpful staff at the hotel
Stian
Stian, 8-night trip
Verified
8/10 Very good
Aug 25, 2024
Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.
Gulam
Gulam, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2024
Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below.
Verified traveler
2-night trip
Verified
6/10 Good
Jul 17, 2024
Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent
Brian Thomas
Brian Thomas, 7-night trip
Verified
10/10 Exceptional
May 27, 2024
This hotel is so lovely. Very nice 👌
Ebenezer
Ebenezer, 4-night trip
Verified
10/10 Exceptional
Oct 1, 2025
N/A
James
James, 8-night trip
Verified
10/10 Exceptional
May 29, 2022
Brilliant stay
Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
DIANE
DIANE, 6-night trip
Verified
8/10 Very good
May 2, 2025
Jacuzzi not well maintained and also not good at sound proofing
WEINA
WEINA, 5-night trip
Verified
8/10 Very good
May 29, 2023
Good
Denis
Denis, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2022
Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
Stephen
Stephen, 7-night trip
Verified
2/10 Poor
Jun 29, 2025
Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by.
Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing.
While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.
Demetria
Demetria, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Idéalement situé
L hôtel est juste magnifique
Chambre spacieuse avec terrasse
Andrea nous a accueilli en Français
Demi pension exceptionnelle
Le personnel est juste au top
Je recommande
Valérie
Valérie, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Glad gäst
Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.
Azra
Azra, 6-night trip
Verified
8/10 Very good
Aug 30, 2024
+ Hébergement confortable. Facilement accessible et bien placé. Nourriture fraîche et de qualité.
- Manque d’un étendoir ou terrasse pour sécher les serviettes (chambre 102). Les femmes de ménages qui nettoient à partir de 7h30 dans un boucan pas possible, adieu la grasse matinée… L’eau du dîner servie et payante (2,80€ le litre) alors qu’il vient du robinet, très moyen !
Thibault
Thibault, 4-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.
Zeradasht
Zeradasht, 7-night trip
Verified
6/10 Good
Jul 6, 2024
Net hotel
Plus;
- midden in centrum
- uitgebreid ontbijt
-pas om 12.00 uitchecken
-bus op 1 min lopen, trein 10 min lopen
Min
-3 superkleine zwembadjes 90cm diep met troebel water
- handdoeken 1x / 3 dagen
- beddengoed 1x / wk
-douche smerig(schimmel)
-geen balkon (natte handdoeken niet te drogen)
-veel ouderen (ik was met 2 tieners)
-strand met steentjes
Berthel
Berthel, 7-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ».
guy
guy, 7-night trip
Verified
8/10 Very good
Aug 29, 2023
Sind sehr zufrieden, jedoch sind Parkplatzprese zu hoch
Semen
Semen, 4-night trip
Verified
8/10 Very good
Aug 2, 2023
Der sevice war unzufrieden, nach dem essen wurde man nicht bedient die servicekräfte sind an einem vorbei gelaufen ohne einmal zu fragen ob man etwas trinken möchte. Es war eine live musik auf der terasse und hätte gerne was getrunken man merkte es fühlte sich keiner zuständig. Ein mangel des service , die leute richtig einzuteilen.
Aber das hotel war top.
Heiko
Heiko, 6-night trip
Verified
8/10 Very good
Aug 19, 2022
Service à revoir
Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles.
Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!!
À part tous ces accros, la chambre est confortable et l’hôtel est moderne.
Samuel
Samuel, 4-night trip
Verified
8/10 Very good
Aug 9, 2022
Séjour en amoureux
Mon séjour en amoureux fût excellent. Nous avons profité également des packs proposés par l'hôtel qui sont très avantageux. Les repas sont correct et assez variés. Le personnel est souriant et patient. Seul petit bémol, les autres clients qui oublient qu'ils ne sont pas les seuls en vacances.
Alain
Alain, 6-night trip
Verified
10/10 Exceptional
Jul 29, 2022
C'est un hôtel qui a été rénové récemment. Il est vraiment très beau