8/10 Muy bueno
28 de mayo de 2025
Beautiful, Rowdy
The hotel was beautiful, the room was clean and very comfortable. Unfortunately, the property seemed mostly focused on being a pool and bar available to those not staying at the hotel. On the Sunday and holiday Monday we visited, there were easily 20-25 visitors in the tiny pool who paid a minimum bar tab for access to the property. The pool closed at 9 so it wasn’t going on late, but was very loud while it was open-even in the rooms. The line at the poolside bar seemed to be 4-6 people deep at all times with no priority for overnight hotel guests. There are pool side loungers reserved only for overnight guests, but there were people everywhere, it was definitely a pool party not a relaxing spot to have a drink. The property needs to share this information with guests before they book. We chose this spot in the Garden District thinking it would be quieter than those in the French Quarter and offer a spot to relax rather than a party, we were wrong. The following morning, there were still piles of used pool towels, leftover cups and dirty tables all around the pool area. The staff was friendly, but not helpful. Our room wasn’t ready until an hour after published check in time and any time we asked a question at the desk we were basically told “I don’t know.” Hotels.com advertises that the hotel offers gym access at a nearby facility but we were told this isn’t the case and we should call around to see if we could find a gym that offers day passes.
Cliente verificado
Viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com