NH Collection Andorra Palome

4.0 star property
Arinsal hotel with restaurant and bar/lounge

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Photo gallery for NH Collection Andorra Palome

Junior Suite | 1 bedroom, minibar, in-room safe, soundproofing
Creator video
Superior Room, Terrace | Room amenity
Exterior
Suite (View) | View from room
NH Collection Andorra Palome puts you within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Parking available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $115
$125 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, Terrace

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Room (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400

What's nearby

  • Vallnord Ski Area - 3 min drive - 2.8 km
  • Arinsal Ski Lift - 3 min drive - 3.1 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.3 km
  • Caldea Spa - 10 min drive - 9.1 km
  • Pyrenees Andorra Shopping Centre - 10 min drive - 9.2 km

Getting around

  • La Seu d'Urgell (LEU) - 59 min drive
  • Blagnac Airport (TLS) - 171 min drive
  • Barcelona El Prat Airport (BCN) - 179 min drive
  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • Porté-Puymorens Station - 64 min drive
  • Burton's Station - 66 min drive

Restaurants

  • ‪Borda Xica - ‬3 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Borda Xixerella - ‬2 min drive
  • ‪Restaurant Pla De L'Estany - ‬3 min drive
  • ‪Cafe Don Piacere - ‬3 min drive

About this property

NH Collection Andorra Palome

NH Collection Andorra Palome puts you within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 15 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

ÉMO - Onsite restaurant.
Onsite venue #2 - bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person

Parking

  • Uncovered self parking costs EUR 15 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, Union Pay

Also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

Frequently asked questions

Does NH Collection Andorra Palome offer free cancellation for a full refund?

Yes, NH Collection Andorra Palome does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Andorra Palome?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at NH Collection Andorra Palome?

Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at NH Collection Andorra Palome?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at NH Collection Andorra Palome and nearby?

NH Collection Andorra Palome has a fitness center and a garden.

Are there restaurants at or near NH Collection Andorra Palome?

Yes, there's an onsite restaurant, ÉMO.

What's the area around NH Collection Andorra Palome like?

NH Collection Andorra Palome is a short 13-minute walk from Els Orriols Ski Lift and 14 minutes' walk from Roc de la Coma d'Erts Via Ferrata.

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NH Collection Andorra Palome Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect Stay

Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
NICOLAS, 6-night trip

4/10 Fair

Awful
Ariel, 1-night trip

8/10 Very good

They charge the parking separately and its not cheap
Rocío, 3-night trip

8/10 Very good

Hotel moderno con desayuno fabuloso. El único incinveniente fué la wifi en las habitaciones, no funcionaba nada bien.
Anna, 1-night trip

10/10 Exceptional

la verdad la entrada fue fantástica, el recepcionista fabulosos
2-night trip

10/10 Exceptional

Exceeded our expectations!

We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
Shiva, 5-night trip

6/10 Good

Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
James, 7-night trip

10/10 Exceptional

Excellent
Joel, 1-night trip

8/10 Very good

lovely breakfast buffet
Alan, 4-night trip

10/10 Exceptional

Hinta/ Laatusuhde 10+

Yksi parhaista hotelli kokemuksista. Palvelu oli erinomaista, henkilökunta ystävällistä ja kaikki toimii. Erinomainen aamupala/ illallinen ravintolassa.
Mikko, 6-night trip

8/10 Very good

Bon rapport qualité prix
Icram, 1-night trip

10/10 Exceptional

Muy recomendado

Muy buena estadia Personal muy amable y profesional
Maria P, 5-night trip

10/10 Exceptional

Hotel maravilhoso

Hotel incrível ! Adorei tudo ! Super indico
Quarto limpo, banheiro excelente
VLADEMIR, 2-night trip

10/10 Exceptional

Magical Stay

Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Marilys, 1-night trip

8/10 Very good

bonita suite
Jorge, 1-night trip

10/10 Exceptional

Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
MANUEL HECTOR, 2-night trip

10/10 Exceptional

Para repetir

Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Sergio, 1-night trip

6/10 Good

Climatizacion estripeada

Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Francesc, 1-night trip

10/10 Exceptional

Great location

Receptionist was just lovely and very helpful.
Hugh, 1-night trip

8/10 Very good

-

10/10 Exceptional

Everything was perfect.
Angeliani, 2-night trip

4/10 Fair

Sobra una Extrella

Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Julian, 4-night trip

10/10 Exceptional

Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
ESTHER, 1-night trip

10/10 Exceptional

Maravilhoso!!!!

Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Júlia, 4-night trip

10/10 Exceptional

Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Alexander, 1-night trip