Novotel Istanbul Zeytinburnu

Very professional and friendly staff Lovely sea views from the room

Easy to get to from the old and new airport ~ clean modern hotel !! Unlike some of the smaller boutique hotels in Istanbul.

The staff is very friendly and helpful.

Quiet and Clean. Breakfast good but could have better variety

The hotel was wonderful and the staff were friendly. I have been to many Novotel hotels around the world, and this one was one of the best.

Very kind and helpfull staff. It would be nice if there is shuttle between train station and hotel certain times during the day

The hotel is the same as any other Novotel, clean good size premium room and good value. However this hotel has several areas that could be improved on. The WiFi is totally useless and only worked 50% of the time. The hotel is located on the edge of a motorway and it’s very noisy and polluted air. You have to get a taxi anywhere as there are no nearby shops or cafes bars so the location is not good. The spa is very small and unfortunately the steam room was broken most days on my 4 night visit. I would not re book this hotel in the future, pay a little more and stay in the Polat Renaissance or the Sheraton down the road. If I had not paid upfront using hotels.com I would have left after the first night and gone elsewhere. All in all not happy with this trip.

We had dinner in the evening one night and the quality of the food was very poor. Rice and chicken was very oily the dessert was microwaved, it wasn’t fresh. We complained and one of the staff from the kitchen told us not to pay for the mea which was fairl. In general the property and service was good but the food could be improved.

Nice stuff good location sea view Great breakfast

I stayed in this hotel with my wife from 3 to 9 Oct 2019 in Deluxe Room, Sea View with Balcony. The reception staffs were friendly and with nice smile even the staff in front of the hotel when they take your car to park it for free room was clean and the bed is very comfortable for sleeping. Hotel only 10 minutes from center of Trabzon and 5 minutes from the Airport Breakfast selection is poor every day is the same meals and it will be good if they serve fresh juices as well known in all 5 star hotel international brands like Ramada. Breakfast Restaurant Staffs are Not Friendly and Never Smile event when you request Eggs to be cooked from the chef never smile or take to you even never help you with anything take a lot of time to remove the used plates from the table, you can see them standing in one side and take to each other (F.Y.I the time we go the restaurants are not busy a few families are there) looks like they are not welcoming guests well. During my stay the room temperature was not comfortable to us I informed the reception to change the room air-conditions to cold twice but never happen until I talked to Mr. Amin front desk manager he changed to cold temperature. And also we really appreciate Mr. Amin front desk manager for his surprise he made it to us during our stay to celebrate our wedding anniversary thank you for room decoration, fruits basket and the cake. I hope my next stay we will very smile feces for all staffs epically Breakfast Restaurant Staffs.