When I checked in on 10-19-24 around 9 p.m. the man at the front desk did not even say hello. He did say, "Name?". I said my name and he then said there is no reservation under that name. So, I spelled it. Then he said, okay I see it. No soft skills exhibited on arrival. No welcome in, no hello.
I like the wood look on the floors in the rooms. However, upstairs guests were very loud stomping around past midnight, so not such a great rest. Not soundproof by any means. I did ask for the top floor, quietest area and I was given the 2nd floor, so I didn't get a good night's rest.
Breakfast - They had a yogurt station, but no fresh fruit except whole green apples. Fresh berries would have been a nice addition to something healthy on the menu.