Hotel Wayak Bacalar

3.0 star property
Bacalar beachfront hotel with restaurant and bar/lounge

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Photo gallery for Hotel Wayak Bacalar

Exterior
Property video
Outdoor dining
Panoramic Cabin | Minibar, free WiFi, bed sheets
Panoramic Cabin | Minibar, free WiFi, bed sheets
In the suburbs, Hotel Wayak Bacalar offers a serene escape with a free English breakfast and an inviting garden. Indulge in spa treatments or unwind at the outdoor entertainment area, bar, or restaurant. Guests can connect to in-room WiFi and enjoy perks like extended parking and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free beach club on site
  • Spa services
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Limited hour front desk
  • Kayaking

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Minibar
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Private bathroom
Champagne service
Minibar
Satellite channels
Balcony
Air conditioning
Crib/infant bed
Private bathroom
Rainfall showerhead
Champagne service
  • Sleeps 4
  • 2 Double Beds

Panoramic Cabin

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Private bathroom
Champagne service
Minibar
Satellite channels
Balcony
Air conditioning
Crib/infant bed
Private bathroom
Rainfall showerhead
Champagne service
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Private bathroom
Champagne service
Minibar
Satellite channels
Balcony
Air conditioning
Crib/infant bed
Private bathroom
Rainfall showerhead
Champagne service
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 5 min drive - 1.5 km
  • Fort of San Felipe - 13 min drive - 9.3 km
  • Laguna Bacalar Ecological Park - 13 min drive - 8.6 km
  • Municipal Spa of Bacalar - 15 min drive - 10.6 km
  • Cenote Cocalitos - 15 min drive - 13.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive
  • Corozal (CZH) - 60 min drive

Restaurants

  • ‪asadero el establo - ‬6 min drive
  • ‪Xoloitzcuintle Bacalar - ‬8 min drive
  • ‪Mistura - ‬8 min drive
  • ‪Marisqueria El Taco Loco - ‬5 min drive
  • ‪Las Miches De La 1 - ‬8 min drive

About this property

Hotel Wayak Bacalar

Hotel Wayak Bacalar offers a great location, putting you within just a 10-minute walk of Lake Bacalar. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a snack bar/deli, and a garden.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 9:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite extended parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach club
  • Kayaking
  • Motor boating
  • Personal watercraft (motorized)

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 400 for adults, and MXN 150 to 400 for children

Children & extra beds

  • Cribs/infant beds are available for MXN 500.0 per day
  • Rollaway beds are available for MXN 500.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive

Frequently asked questions

Are pets allowed at Hotel Wayak Bacalar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Wayak Bacalar?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Wayak Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

What is there to do at Hotel Wayak Bacalar and nearby?

Have fun with onsite activities like kayaking and motor boating. Enjoy amenities like a private beach, spa services, and a garden.

Are there restaurants at or near Hotel Wayak Bacalar?

Yes, there's an onsite restaurant.

Does Hotel Wayak Bacalar have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Wayak Bacalar like?

Hotel Wayak Bacalar is located a short 10-minute walk from Lake Bacalar.

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Reviews

Hotel Wayak Bacalar Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Service staff
Breakfast
Lake
Room
Food
Location

Reviews

10/10 Exceptional

Access to the lake, beautiful
Maria, 5-night trip

10/10 Exceptional

Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
DAVID, 3-night trip

8/10 Very good

The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Trevor, 2-night trip

4/10 Fair

Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Mario or Ana, 2-night trip

10/10 Exceptional

Wunderschöne Lage direkt an der Lagune, inkl. Stand-Up-Paddle oder Kanu. Sehr leckeres Frühstück, perfekt um zu entspannen.
Laura, 2-night trip

10/10 Exceptional

Es un hotel eco turístico con ambiente muy agradable, confortable y las instalaciones te ayudan a relajarte y olvidarte del trabajo
Elias, 2-night trip

8/10 Very good

El camino para llegar (terracería) está en muy mal estado.
Jorge, 2-night trip

8/10 Very good

La Laguna espectacular
MARICELA, 4-night trip

10/10 Exceptional

La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
MARICELA, 4-night trip

8/10 Very good

El acceso al hotel está en muy malas condiciones, riesgo de atascarse con el barro para él que trae auto. La recepción de huéspedes no hay, tiene que bajar al área de restaurante a buscar al personal para que te atiendan. La instalaciones hermosas, el lugar maravilloso y la comida buena.
Roberto, 2-night trip

4/10 Fair

Muy caro el hospedaje. Sus instalaciones no lo ameritan. Falta un supervisor de instalaciones. Un gerente que vigile todo el funcionamiento del hotel. Los trabajadores hacen su mejor esfuerzo pero nadie los supervisa. Los dueños del luigar están ausentes. Sus teléfonos del hotel no funcionan. Nunca pudimos comunicarnos con ellos desde la Ciudad de México.
Albino Alvarez, 7-night trip

8/10 Very good

En si el hotel está magnífico, excelente personal , la comida súper rica , limpieza , todo muy bien ! Solo que se batalla en dar con la propiedad , no hay señalización hacia el hotel, el GPS te manda por otra entrada que no es. Lo demás de 10 !
Karla Karina, 2-night trip

2/10 Poor

A la llegada nos dieron una habitación provisional (que no contaba con las condiciones adecuadas), toda vez que no tenían registrada nuestra llegada, tampoco tenían bebidas (muy limitadas opciones de cerveza en específico) y comida que ofrecían en la carta (como cochinita pibil). Asimismo no hay nadie que te atienda en recepción. Las palapas estaban sucias, sin limpiar. Al segundo día nos cambiaron de habitación y la regadera de la habitación no tenía potencia, tampoco nos pusieron ropa de cama completa (sábana de cajón), solo dos sábanas planas que se hacían bolas y terminamos durmiendo sobre el cubre colchón). Las instalaciones en general están muy abandondas, pero tienen una ubicación súper en la laguna (una de las cosas que valen la pena). La único rescatable es la excelente atención de Gerardo y Toño, que trataron en todo momento de hacer lo mejor con lo que tenían.
Francisco, 3-night trip

6/10 Good

Mal cambio de administracion

Derivado del cambio de administracion la estancia no fue del todo la esperada, demaciados mosquitos en recepción y habitaciones, no ofrecen repelente en recepción ni cuentan con Copal para auyentarlos, no hicieron la limpieza del cuarto un día y a la habitación de a lado que era de mis hijos si la hicieron,los kayak que antes no cobraban ahora se cobran.
AUGUSTO, 2-night trip

10/10 Exceptional

Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Katherine, 4-night trip

4/10 Fair

Amazing location, needs some improvements

Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Mark, 2-night trip

8/10 Very good

Muy bien pero muchos mosquito y se fue la luz
Juan, 2-night trip

8/10 Very good

Hace falta mantenimiento a las instalaciones. Deberían de hacer recomendaciones acerca de llevar repelente, carros chicos difícilmente pueden acceder al hotel (el camino no está pavimentado, hay un par de subidas complicadas, y si está lloviendo lo hace más complicado), además de que no hay alumbrado público. El personal es sumamente amable!
Gustavo, 4-night trip

8/10 Very good

Buena ubicación, zona tranquila y privada.
Adriana Beatriz, 4-night trip

8/10 Very good

Accès difficile. Loin de tout. Très belle chambre avec de grandes baies face à la lagune. Bonne restauration. Accès à la lagune difficile (marches glissantes et beaucoup de cailloux dans l'eau) ... donc baignade délicate
patrick, 2-night trip

10/10 Exceptional

Súper lindo lugar
MARLEN, 2-night trip

10/10 Exceptional

Excelente estadía!
CIRO, 1-night trip

10/10 Exceptional

El hotel es perfecto, tiene el equilibrio entre la comodidad y el estar cerca de la naturaleza. Todo el personal súper amable. Las instalaciones y el servicio fe restauranteñ, excelentes. sin lugar a dudas la mejor opción para desconectarte y disfrutar unas plácidas vacaciones

10/10 Exceptional

Au top. Petit établissement caché dans la verdure avec un accès à la lagune des plus photogéniques. Excellente restauration. Chambres spacieuses,propres, confortables. Personnels accueillant. Kayaks à disposition. Seul bémols, service un peu lent et accès difficile. Mais ça passe avec une berline. Je recommande vivement.
denis, 2-night trip

8/10 Very good

What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Philip, 3-night trip