Sofitel Marrakech Lounge and Spa

The property is beautiful, located centrally everything you need is in walking distance. The staff, Wafa especially were super friendly and helpful. Wafa went out of her way to make our stay special because of her we’ll be back!

Best hotel in town, near shopping and a lot of restaurants/cafe’s

The hotel was very nice and luxurious walking in. Check in was very pleasant with tea brought out. The hotel itself is incredibly large with several pools, restaurants, etc. The room was typical of a large hotel. There was a balcony. Unfortunately, ours faced a garden next to a large road, so it was very noisy. There wasn't anything outstanding or unique about the room, but it was clean. The property was nice, as was the staff.

Breakfast and setting were divine. Would def stay here again!

Little bit frayed around the edges but altogether lovely place good location.

Upon arrival we were being pushed into a room upgrade on the old side with butler.. upon viewing & refusing we were made to wait 3 hours for our rooms on the Spa & Lounge side (as per booking)... reception staff seemed extremely put out that we turned down upgrade... We had a suite on the 5th floor with stunning views.. however the cleanliness leaves much to be desired.. they say “yes” to everything but do nothing! Breakfast & staff absolutely wonderful... especially the lovely juice maker gentleman! Big thumbs up for my special order juice! Will I return, I’m afraid not!

Excellent location. Great facilities, pool, gym. Wonderful service

This was a great hotel for our four day stay in Marrakech. The rooms are spacious and clean. The pool was really nice for cooling off during the hot afternoons. The location was great with many sites in walking distance of a short cab ride away.

It was an amazing stay beds were comfy and swimming pool was amazing

Our room had a very very sticky floor as soon as we entered the room. The sink faucet was broken and kept coming off in our hands. Had to report it several times to get the floor cleaned and no one ever apologized or even checked to see if it was cleaned to our satisfaction. The sink was never fixed and no manager ever contacted us. Terrible for an expensive hotel. Pool staff was hard to find for a drink. Second rate treatment at what claims to be a first class hotel. The worse is that no one cared, no one checked and no one offered any compensation. I guess it is not an unusual circumstance. Stay somewhere else if you want a quality stop.