This is the third time we have stayed in this hotel. The previous 2 visits were amazing, but our most recent stay was very disappointing. The room was not cleaned properly: pen marks on the bed sheet, food from previous guests still in fridge, ripped curtains/window shade, door not closing properly (safety issue), and not enough towels in the room. When we used the phone and pressed the front desk button, we were connected to a hotel in Mayfield! And when finally got connected to the front desk about our concerns, nothing was done afterwards. We went downstairs during our first evening to get some more towels but were told that they didn’t have any and we will have to wait until housekeeping comes at 8:30 in the morning! But morning came and no towels were delivered so we had to go downstairs again the second night to get towels. Used to be a good hotel, but something has changed (management or staff). Better spend your money elsewhere.