Immerse yourself in Kyriad Chartres' charming atmosphere, where the on-site French cuisine buffet restaurant, Le Fragrance, serves up breakfast and dinner. Unwind at the garden or arcade/game room and connect to WiFi from the comfort of your own room. Guests praise helpful staff.
At Mercure Chartres Est, you'll be within a 10-minute drive of Chartres Cathedral. For a bite to eat, guests can check out Le Fragrance, which serves French cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.
At a glance
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Hotel size
77 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Limited onsite parking (max 1 space per unit)
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Le Fragrance - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This café serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.5 for adults and EUR 9.75 for children
Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
Late check-in between noon and 2:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 23 to January 01:
Dining venue(s)
The following facilities are closed on Saturday and Sunday:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres
Frequently asked questions
Does Mercure Chartres Est offer free cancellation for a full refund?
Yes, Mercure Chartres Est does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Chartres Est?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Chartres Est?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Mercure Chartres Est?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Mercure Chartres Est and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near Mercure Chartres Est?
Yes, Le Fragrance offers French cuisine.
What's the area around Mercure Chartres Est like?
Mercure Chartres Est is located a short 4-minute walk from Karting de Chartres.
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Reviews
Mercure Chartres Est Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.0
Location
8.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a generous and high-quality buffet offering a good selection of food and excellent coffee. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Restaurant
Breakfast
Bed
Service staff
Shower
Parking
Towns
Bathroom
Reviews
Verified
10/10 Exceptional
Mar 26, 2026
An excellent modern hotel. The dinner was excellent and the breakfast superb. For the price it is a must visit hotel.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Friendly helpful staff, very comfortable, clean room, bathroom and bed.
Mairi
Mairi, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Very good helpful, professional staff. Clean, comfortable room, good shower and plenty of hot water. Good wi-fi.
Mairi
Mairi, 1-night trip
Verified
8/10 Very good
Apr 22, 2024
A warm welcome when we arrived and we were well looked after by the staff.
Colin
Colin, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2024
New restaurant
We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright
Mrs M
Mrs M, 1-night trip
Verified
8/10 Very good
Nov 17, 2024
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Robert
Robert, 1-night trip
Verified
8/10 Very good
May 21, 2024
Limited food offered in restaurant and strange not to have a bedside cabinet. Staff were superb helping us with a problem while there.
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
May 19, 2024
Great budget hotel
British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all
Verified traveler
1-night trip
Verified
8/10 Very good
Jun 1, 2024
Easy check in, comfortable bed, good restaurant.
BUT BEWARE! The restaurant is NOT OPEN on Saturday and Sunday nights - which is never mentioned on the web page. If you are planning to show up on those nights and eat, there is no possibility except to travel into town or get a burger at a very loud go cart place nextdoor.
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2024
A very clean comfortable hotel
We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.
Mairi
Mairi, 1-night trip
Verified
4/10 Fair
Aug 17, 2024
We only booked this hotel because the details said it had a restaurant, and after a long journey we just wanted to relax at the hotel. When we arrived we were told that it was shut until September.
At breakfast we were ignored for at least 15 minutes before we were finally seated. Unfortunately there was no food left to eat so we left and asked for a refund. The excuse we were given by a staff member was that it was a busy time! She did offer us all a hot drink which we appreciated.
Emma
Emma, 1-night trip
Verified
8/10 Very good
Sep 29, 2024
The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.
Mairi
Mairi, 1-night trip
Verified
10/10 Exceptional
May 25, 2026
Located near Châtres with convenient highway access, the staff provided exceptional service. Unfortunately, the air-conditioning was not operational during our stay. Nevertheless, we highly recommend this establishment.
Louis
Louis, 1-night trip
Verified
10/10 Exceptional
May 17, 2026
Clean room, friendly staff and decent price. High standard! Would stay there again.
Maarten
Maarten, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Great hotel
Elena
Elena, 1-night trip
Verified
6/10 Good
May 10, 2026
The room was clean and the staff was very welcoming but the bar and the restaurant were closed saturday. It's annoying after a long trip
Youssef
Youssef, 1-night trip
Verified
8/10 Very good
Jan 16, 2026
Good as this hotel is new
But mandatory to pay at the beginning instead of end of stay.
Herve
Herve, 2-night trip
Verified
8/10 Very good
Aug 18, 2025
We come here every year for a competition, good, clean rooms, working airco and a reasonable price
Friendly staff, good breakfast with quit rooms
Dirk
Dirk, 13-night trip
Verified
10/10 Exceptional
Nov 21, 2025
´
Anthony
Anthony, 1-night trip
Verified
8/10 Very good
Jun 17, 2022
Good size room friendly and helpful stall good food and wine
Stephen
Stephen, 1-night trip
Verified
8/10 Very good
Jun 30, 2025
Everyone was very nice. The place is a little tired. Fine for a night.
Cynthia
Cynthia, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2022
Excellent spot for overnight stay in Chartres.
Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.
Woodrow
Woodrow, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2024
Excellent
Excellent
Alistair
Alistair, 1-night trip
Verified
8/10 Very good
Jun 1, 2025
xxxx
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2023
Clean and convenient. The gentleman at the front desk as friendly and helpful. The beds and room were nice. We were happy we chose them!