The check-in process was easy, though we were confused and not made aware of the $35 fee if you try to check in before 5, especially since they had asked us what time we were wanting to check in. The man at the desk waived this fee for us, though, and also gave us the military discount after showing our ID.
We stayed in the Phantom of the Opera room.
The tub was a little dirty, so I had to clean it before use. There were only 2 temps for the water - HOT or COLD.
We didn't know this included breakfast, which slightly threw off our plans for brunch the next day, but we loved the breakfast.
The room was smaller than expected, but it didn't matter. The chandelier above the TV had 2 burned out bulbs. The bed was really comfy, and the room was beautiful overall.
There is a parking garage that locks at night to keep your car safe, which we appreciated. There was a broken glass jar in the parking garage, and we told the front desk about this. The hotel was quiet overall, and we were able to relax.