6/10 Bueno
8 de septiembre de 2025
Be ready to give them way too much information!
The condo was fine, the place was clean, and it's close to the beach. Unfortunately the booking was very difficult and the property management company made it so I didn't want to use them again. They wanted so much extra information to stay there... They required a picture of my face while holding my driver's license (strange), they made me give them a credit card three times (first on hotels.com, then for the Edgewater registration for parking, and then again over the phone for incidentals), they made me fill two different applications (one for Edgewood and one for Southern Vacation Rentals)... I kept telling them that it felt too much like fraud (texts with misspelled words, etc.) but I called the number provided on the booking information on hotels.com and they just kept saying all of this is required over and over. The reason they gave was that hotels.com doesn't share the information with them so we are forced to do it... I couldn't get my money back so I did all of the crazy requirements... The place was fine, but there were fees not listed in hotels.com like $50 parking and guests had trouble coming to visit and park. Then the check out time was 9am - which is insane... and you are supposed to take all the trash out, load the dishwasher and basically do all of the cleaning when you are paying a cleaning fee and a separate "property management fee" all before 9am. It would have been a nice stay if not for all of the crazy booking requirements and the 9am check out time.
Gina
Gina, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com