In my MANY years of traveling, I have probably stayed at a few hundred low-cot motels. This wa the worst. Several things did not work, but the worst of all was that the carpeted floor was sopping wet in places. I have no idea how long it had been wet, or what mold was growing in that water.. Also, there was no one in the office, so check-in was done off site. On the other hand, the woman who came to help was very effective and pleasant. Kudos to her!