In the heart of Prague, EA Hotel Crystal Palace offers a serene escape with dry cleaning/laundry services and car rentals on site. Unwind in the sauna or stay connected with free in-room WiFi. Previous guests have praised its location near Old Town Square and Wenceslas Square.
When you stay at EA Hotel Crystal Palace, you'll be within a 15-minute walk of Wenceslas Square and Dancing House. The sauna makes for a relaxing end to the day, and freebies like WiFi and wired internet are added perks. Also, Old Town Square and Charles Bridge are just a 5-minute drive away. The property is just a short walk to public transportation: Štěpánská Stop is 3 minutes and Novoměstská radnice Stop is 5 minutes.
At a glance
DONE
Hotel size
65 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 1:00 PM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (CZK 875 per day)
Onsite valet parking (CZK 875 per day)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately CZK 135 for adults and CZK 135 for children
Airport shuttle service is offered for an extra charge of CZK 825 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Late check-out can be arranged for an extra charge of CZK 500 (subject to availability)
Children & extra beds
Rollaway beds are available for CZK 750.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CZK 350 per pet, per day
Parking
Self parking costs CZK 875 per day
Valet parking costs CZK 875 per day
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
EA Crystal Palace
EA Crystal Palace Prague
EA Hotel Crystal Palace
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel Prague
Frequently asked questions
Does EA Hotel Crystal Palace offer free cancellation for a full refund?
Yes, EA Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at EA Hotel Crystal Palace?
Yes, pets are welcome. There's a charge of CZK 350 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at EA Hotel Crystal Palace?
Yes. Self parking costs CZK 875 per day. Valet parking costs CZK 875 per day. Electric vehicle charging is available.
Is airport shuttle service offered by EA Hotel Crystal Palace?
Yes, an airport shuttle is available. The charge is CZK 825 per vehicle one way.
What are the check-in and check-out times at EA Hotel Crystal Palace?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CZK 500 (subject to availability).
What is there to do at EA Hotel Crystal Palace and nearby?
EA Hotel Crystal Palace has a sauna.
What's the area around EA Hotel Crystal Palace like?
EA Hotel Crystal Palace is in Nové Město, a short 3-minute walk from Štěpánská Stop and 17 minutes' walk from Old Town Square.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
EA Hotel Crystal Palace Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
7.8
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Breakfast
Location
Bathroom
Water
Bed
Service staff
Air conditioning
Ambience
Shower
Reviews
Verified
10/10 Exceptional
Dec 24, 2025
Clean rooms, decent breakfast and ideal location
Scott
Scott, 4-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Very comfortable room
Kevin
Kevin, 1-night trip
Verified
6/10 Good
Sep 28, 2025
+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location
- rather older hotel, sauna is extra charge
Petra
Petra, 3-night trip
Verified
10/10 Exceptional
Oct 9, 2024
For the price the hotel was fine and in a good location
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Robert
Robert, 13-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Great budget option.
Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal.
Facilities were good, no issues when checking in or out.
Price was also very cheap.
No complaints. Would consider staying here again the next time I go to Prague.
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
May 25, 2025
Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Milton
Milton, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Almost Perfect Experience
Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Sean
Sean, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2023
Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Carlos
Carlos, 3-night trip
Verified
6/10 Good
Nov 26, 2024
Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7.
Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
farris
farris, 5-night trip
Verified
8/10 Very good
Aug 6, 2023
The breakfast is excellent. The staff are kind. The bathroom is clean, too.But the elevator smells a little. It's not completely downtown, but there's no problem moving by tram. It takes 15 to 30 minutes to wait.
Jungha
Jungha, 2-night trip
Verified
4/10 Fair
Aug 16, 2023
Great location, nice rooms, however the light in the bathroom didn’t work I reported and it took them 36 hours to fix it. The lady at reception was not contacted after 24 hours when I went to follow up
Once it was fixed her comment was don’t use the hair drier, no sorry for the inconvenience, nothing
paola
paola, 3-night trip
Verified
8/10 Very good
Aug 4, 2025
Central
Place!
Thijs
Thijs, 3-night trip
Verified
8/10 Very good
May 9, 2023
Good location. Requires some modernisation however.
Macarius
Macarius, 2-night trip
Verified
8/10 Very good
May 18, 2025
Bed and general furnishings could do with updating.
Crystal Min
Crystal Min, 4-night trip
Verified
10/10 Exceptional
Jul 7, 2023
If I come back to Prague, I will lodge here at EA Crystal Palace.
Elmer
Elmer, 6-night trip
Verified
6/10 Good
Sep 28, 2023
Room was good, the bed was awfully uncomfortable
Hannah
Hannah, 2-night trip
Verified
4/10 Fair
Jul 12, 2023
Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Wynand
Wynand, 1-night trip
Verified
8/10 Very good
Sep 30, 2022
OK, but nothing special
OK, but nothing special considering this is 4 stars. Very similar to some good 3 stars hotels in Prague. It was very cold in dining room during breakfast
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2023
Good
Lizbeth
Lizbeth, 3-night trip
Verified
4/10 Fair
Feb 26, 2023
Check in took an hour… beds are hard and uncomfortable. Dimly lit rooms.
Juan
Juan, 1-night trip
Verified
8/10 Very good
Dec 10, 2023
Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Verified traveler
2-night trip
Verified
6/10 Good
Aug 14, 2024
the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Farid
Farid, 5-night trip
Verified
8/10 Very good
Mar 31, 2025
To reach my room, I had to cross a room(conference) that was totally dark. The last day, althought the check out was at 11.00, at 10.00 the cleaning service knocked on my door, and I had to get out from the bathroom
Giovanni
Giovanni, 2-night trip
Verified
6/10 Good
Jul 3, 2023
hotel was clean but rooms are setup strange. NO shower curtain