So, we usually stay near ASU when visiting my daughter, but decided to try this place out. The listing was 4 stars and pictures looked fine. But the pictures were very misleading. They kind of look like the pictures, but the pictures are doctored up. When we first opened our car door in the parking lot, we smelled marijuana, which sometimes happens in the public. But as we went into the lobby, the smell intensified! It was in the hallway and also in our room!
When we got to our room, the floor had this slick film on it (see video). It was gross! We mentioned it to the GM and she was apologetic and will have someone take care of it. Not sure if that happened while we were gone, but it was the same when we got back. Hair was on the bathroom counter and on the walls of the shower. Rat droppings on the floor. Just not clean! Room was missing a remote, and was given a remote that was taped together. “Gym” is a joke! Broken equipment.
We were traveling with my 12-year-old daughter and did not feel safe, leaving her alone in the room or by herself on the property. It looks like they have a long-term rental option that may tailor to lower income families.
Do not bring your family here! Actually just don’t come here at all! We told the management of our concerns and request requested a cancellation and a refund, but was denied. Read all the reviews! I’m sure the positive reviews are fake or purchased by the management.