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Hôtel Astrid

Hotel convenient to Tour Jeanne d'Arc, aimed at LGBTQ+ guests

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In the heart of the city, Hôtel Astrid offers a tranquil retreat near Jeanne d'Arc Church and Hotel de Ville. Connect with in-room WiFi, explore concierge services, or simply store your luggage and unwind. Guests appreciate the helpful multilingual staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk
  • Non-smoking
  • Electric vehicle charging point

Main amenities (7)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • ATM/banking services
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (4)

  • Television
  • Daily housekeeping
  • Soundproofed rooms
  • Free toiletries

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

Soundproofing, iron/ironing board, free WiFi

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Soundproofing, iron/ironing board, free WiFi

Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

Soundproofing, iron/ironing board, free WiFi

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room, 1 Double Bed

Soundproofing, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Single Room

Soundproofing, iron/ironing board, free WiFi

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Triple Room

Soundproofing, iron/ironing board, free WiFi

Economy Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Economy Twin Room

Economy Twin Room | Soundproofing, iron/ironing board, free WiFi

Economy Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Similar properties

Front of property
Hotel de Quebec
Rouen City Centre
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 341 reviews
The price is $92
$105 total
includes taxes & fees
May 18 - May 19
Hotel de Quebec
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About the neighborhood

Map
11 Place Bernard Tissot, Rouen, 76000

What's nearby

  • Tour Jeanne d'Arc - 3 min walk - 0.3 km
  • Hotel de Ville - 9 min walk - 0.8 km
  • Jeanne d'Arc Church - 10 min walk - 0.9 km
  • Gros Horloge - 10 min walk - 0.9 km
  • Rouen Cathedral - 12 min walk - 1.1 km

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 28 min drive
  • Gare-Rue Verte Tram Station - 1 min walk
  • Rouen Station - 1 min walk
  • Rouen-Rive-Droite Station - 1 min walk
  • Palais de Justice Tram Station - 8 min walk

Restaurants

  • ‪Yvonne - ‬1 min walk
  • ‪Station Service - ‬7 min walk
  • ‪Bouillon D'or - ‬7 min walk
  • ‪The English Shop - ‬7 min walk
  • ‪Subway - ‬1 min walk

About this property

Hôtel Astrid

  • Hôtel Astrid puts you in a great location, within a 15-minute walk of Tour Jeanne d'Arc and Gros Horloge. Also, Hotel de Ville and Jeanne d'Arc Church are within a 15-minute walk. Public transportation is close by: Palais de Justice Tram Station is just 8 minutes by foot.

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking

Accessibility

  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.39 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8.50 per person

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking height restrictions apply

Policies

This property caters to LGBTQ+ guests.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Astrid Rouen

Astrid Rouen

Hôtel Astrid Rouen

Hôtel Astrid Hotel

Hôtel Astrid Rouen

Hôtel Astrid Hotel Rouen

Frequently asked questions

Does Hôtel Astrid offer free cancellation for a full refund?

Yes, Hôtel Astrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Astrid?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hôtel Astrid?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Hôtel Astrid and nearby?

Recommended spots to visit include Tour Jeanne d'Arc (3-min walk) and Gros Horloge (10-min walk), along with Hotel de Ville (11-min walk) and Jeanne d'Arc Church (11-min walk).

What's the area around Hôtel Astrid like?

Hôtel Astrid is in Gare-Jouvenet, a short 8-minute walk from Palais de Justice Tram Station and 3 minutes' walk from Tour Jeanne d'Arc.

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Reviews

Hôtel Astrid Reviews

7.0

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Train station
Lobby
Toilet
Bed

Reviews

Verified

10/10 Exceptional

Parking was difficult to find near the hotel. Would be perfect for train travellers
1-night trip
Verified

2/10 Poor

The room wasn't clean. Bed linens were terrible. There was nobody at the desk.
Ayhan, 1-night trip
Verified

8/10 Very good

Séjour une nuit Armada 2023 Voyage en train hôtel face gare SNCF. Bien situé vieille ville et quai. Bon petit déjeuner buffet.personbel très sympa Je reviendrais
sylvie, 1-night trip
Verified

2/10 Poor

A deux reprises 2 de personnes différentes sont venues ouvrir la porte de ma chambre, ces personnes des « clients » étaient en possession de la clé de ma chambre Pour compléter le tout, il y une télé dans la chambre mais elle n’est pas raccordée à antenne
Valery, 1-night trip
Verified

4/10 Fair

Je ne le recommande pas

Bruit . Odeurs cigarettes. Bagarre dan lhotel la police est venu a 2h de matin
Tayeb, 1-night trip
Verified

2/10 Poor

Quelle horreur !

Le pire séjour de ma vie en hôtel ! Pas d'eau chaude dans ma chambre alors qu'il fait 8°C dehors, une couette fine pour me couvrir, pas de couverture d'appoint, une isolation phonique inexistante, impossible de dormir avant 2h du matin à cause du bruit dans le couloir, des clients qui parlent très fort dans les couloirs et personne pour leur demander d'être plus discrets... une cabine de douche qui ne ferme pas, pas de tapis de sol dans la salle de bain... et le code wifi qui ne marche pas !
2-night trip
Verified

2/10 Poor

Parfait. Nuit inoubliable. Run away...............

----Ces éléments ont été portés à la connaissance de l'hotel. Il est dommage de devoir en arriver à mettre un commentaire... Aucun retour à ce jour---- Arrivé dans une chambre nettoyée à la va vite (pour être poli...). Drap avec nombreuses traces noires, idem sur les serviettes. Cheveux dans la salle de bain et... Morceau de cigarette sur le sol à coté du lit et traces de verres sur les bois à coté du lit. Sans oublié une brulure sur le drap et une clenche de porte d'armoire plutôt tombante et inopérante. (Voir photos) Après demande d'échange auprès de la réception, arrivée dans une chambre légèrement mieux. Réveillé vers 6h du matin, la chambre étant à coté du self... Et les murs en carton. Changé d'un chambre avec 2 pièces à 1 chambre avec 1 pièce sans remboursement partiel. Deux mails envoyés restés sans réponses et 2 échanges avec l'accueil me renvoyant à... L'adresse mail. Pour finir, la porte de l’hôtel était cassé, des gens étaient dans les allées entre 00h00 et 1h30 du matin. Je recommande si vous ne souhaitez pas avoir une nuit comme dans tout hôtel normal! Un vrai bonheur à conseiller et aucun retour à attendre de leur part ! (Je précise que ceci est mon 1er commentaire sur un établissement et dors à l’hôtel plusieurs fois par mois).
paul, 1-night trip
Verified

6/10 Good

Situation face à la gare bien. La propreté laisse à désirer tant dans la salle de bain que la chambre et voire même le lit!
Jean Marc, 1-night trip
Verified

4/10 Fair

Bruyant voisinage, grosse fuite chasse d'eau, lumière ou électricité à choisir Sinon très propre
Karine, 1-night trip
Verified

2/10 Poor

Je n'ai jamais vu qq chose d'aussi horrible. Les rideaux à moitiés décrochés.... sans parler des taches autant sur les rideaux que sur la moquette. Pas d'eau chaude, pas de télécommande alors quil y avait une télé. La salle de bain je n'en parle meme pas. Entre le manque de vmc et la vétusté des lieux. Bref .... à fuir !!!!!
Pierre, 1-night trip
Verified

8/10 Very good

problème de d'eau chaude et manque de personnel

La chambre était très bien mise à part la douche le matin car il n'y avait pas d'eau chaude. J'aurais aimé le die à une personne mais lors du petit déjeuner il n'y avait que les clients lorsque j'ai rendu la clef a l'accueil personne à a réception. A mon avis il manque cruellement de personnel. A qui signaler un problème s'il y a de la bagarre au petit déjeuner qui prévenir? Dommage car l'hôtel est très propre et très confortable et la réceptionniste est très aimable ais elle fait ce qu'elle peut. On ne peut pas lui demander l'impossible, a mon avis une ou deux personnes en plus ne serait pas du luxe.
BAER, 1-night trip
Verified

10/10 Exceptional

Hotel simple et correspondant a mon attente. De plus, près de la gare.
jacky, 4-night trip
Verified

8/10 Very good

Very nice hotel

The hotel is right next to the train station, 10 minutes wlak from the centre, which is very convenient. The only drawback is that it can be noisy in the early morning from the rubbish pickup trucks or the buses.
6-night trip
Verified

2/10 Poor

La chambre est trop petite , pas de wifi au 6ème étage que j'étais. Il y a une odeur très mauvais ds la chambre .
Fadi, 1-night trip
Verified

6/10 Good

Bon rapport qualité/prix

Chambre petite mais calme. Pas de tapis de sol dans la douche ni de couverture supplémentaire. Dommage de ne pas avoir de code wifi. Néanmoins bon rapport qualité/prix
1-night trip
Verified

2/10 Poor

Lovely city, awful hotel. Book elsewhere

Like a hotel that has an overwhelming odour of cigarette smoke? Love a matress that has collapsed in the middle with flat old pillows? Fancied staying in a place where people normally rent a room by the hour?! Well this could be the s#$@hole you are looking for. Seriously dont stay here, the room didnt even have a main light just a lamp in corner and the bath had been kicked in. Dillapadated place where the staff dont seem to care. My favourite bit is when you complain you are told the manager is unavailble and handed a email address. How convenient. The hotel doesnt respond to complaints after numerous attempts to contact them, and Hotels.com who i booked through tried to raise the complaint with them but couldnt contact them either! It was so bad we had to check out early. The only true statement positive is it close to the train station so you can leave quick!
Kirk, 2-night trip
Verified

10/10 Exceptional

Tres simple et bien pour une nuit

Trop basique. Le vue ver la gare était jolie. Mais le volet s’est produit le bruit chaque seconde.. c’était 5éme étage.
yeaseo, 1-night trip
Verified

6/10 Good

Spacious but not good internet

Good location, spacious rooms but lacks reliable wifi. The beds need a lot of improvement too.
5-night trip
Verified

4/10 Fair

Cheguei perto das 18h. Havia um aviso na porta para ligar para um celular, porém eu estava sem sinal no telefone. Por sorte alguém chegou também, assim pude entrar para o check in. Caso contrário,não poderia entrar. A recepcionista foi muito simpática e falava inglês. Apenas uma toalha de banho, sem toalha de rosto ou tapete para o chão do banheiro. O quarto não foi limpo enquanto estive lá. Desde quinta quando cheguei, apenas domingo foi tirado o lixo e trocada a toalha. Travesseiro baixo e água do chuveiro que não esquentava. O chão continuou sujo todos os dias da minha estada, sem limpar. A única vantagem é a proximidade da estação de trem.
Cristiane, 4-night trip
Verified

10/10 Exceptional

Très bien
eric, 1-night trip
Verified

2/10 Poor

Cauchemar à l'hôtel

Arrivés à l'hôtel pour prendre possession de notre chambre à 14h, ce fut impossible de se reposer l'après-midi à cause d'ouvriers effectuant des travaux juste en face de notre chambre. Refus de notre demande de changement de chambre car selon la responsable l'hôtel était complet. Confort minimaliste (déco, débit de la douche, insonorisation quasi inexsitante). Hôtel très bruyant et que dire des 4 personnes qui "zonaient" dans l'entrée de l'hôtel vers 23h30 dont la réceptionniste du début d'après-midi. Avec des effluves d'herbes peu recommandables. En partant le lendemain matin, c'est la femme de ménage qui a récupéré nos clés. Tout ça pour 55 euros...
1-night trip
Verified

8/10 Very good

Très bon hôtel pas trop loin de la gare sncf très pratique
Sylvain, 1-night trip
Verified

8/10 Very good

tres bon rapport qualite prix

Tres bon rapport qualite prix hotel tres bien situe proximite gare et tres proche centre ville
MONOPOLY, 1-night trip
Verified

2/10 Poor

You wouldn’t put animals

Tiniest room I ever saw. Not possible to use the WC and shut the door. The hotel was a buiding site, new doors fitted to room still had protective foil on. No towels in room. No one on reception to ask in the evening. No housekeeping , my room wasn’t cleaned or bed made during my 2 day stay. Defective light bulb in washbasin area and no hot water.
Robin, 2-night trip
Verified

6/10 Good

Reasonable hotel but no night reception

The breakfast was nice and the reception lady friendly. It was clean and the lift worked. But my son got locked in the toilet because the lock was old and unreliable. We tried to contact reception for help but they went home at 9pm. This was not helpful or professional in my view. The room was cramped. But the hotel is well located for city centre site seeing as it is directly opposite the main railway station
Tom, 1-night trip