So the 1st day here, the pipe under the bathroom sink exploded, I reported it and heard nothing this while week. The door won't engage or lock, the lock is broken. Reported that, nothing. Nothing had been cleaned in the room, serious layer of dust. They charge either 100 or 35.00 extra every time you extend for the door code to the building and the room itself, so if you don't pay that your not getting into the room or the building and in Arizona, in the summer, that's a huge problem.. The desk mgr was very nice but NOTHING was fixed, nothing was even acknowledged, and that really bothered us, the door and safety became prevalent but also didn't seem to matter to this establishment, they just wanted the full price to stay in a unsafe, unkempt room. I'm good, I'll go to the Hilton next time.