When we entered the room, notice that the bathroom had not been cleaned. There was poop stains & hair in the toilet. So I walked into the hall and asked the cleaning person if they could clean the bathroom. So they made my daughter & I wait in the hall & just said “yeah, it was dirty.”
We were in town for a Lax tournament. After checking in we went out for early dinner. When we came back to the room for the night, I lifted the sheets and there was hair & crumbs in the beds - it was really gross. ( not ours of course) I went to the front desk, had to call for assistance, the person who was supposed to be at the front desk answered the phone and told me she was outside & would be come in a few minutes ( she was outside smoking)
She took her time finishing her smoke. I asked for the sheets to be changed, and went back to the room. After waiting another 20-25 minutes. I decided that the room was way too gross for us to stay at that hotel. So when the lady final got to our room, we told her that we were leaving. It was not worth the stay. So we drove 2.5 hrs back home - what a major inconvenience in a total waste of my money.