I hate to submit bad reviews, but we had stayed at this hotel a couple of years ago, which was why we booked it again. Unfortunately, the hotel and area has declined considerably over the past two years. There was a lack of deferred maintenance and the elevator didn't work. We checked in, climbed the stairs with our luggage, dropped our stuff off and went to our grandson's graduation. While at his graduation we booked a different hotel, came back to get our things and checked out. The young lady behind the counter was very nice and understanding. We didn't rant or complain we just left. So sad to see the decline.