Everything seemed ok in the room except the curtains were falling off the rod, looked horrendous. They hung over the heater, so I has to tuck them into the window frame just so the heat could flow. No channel guide, like most hotels print for the room. Ice machine on 3rd floor was out of service. Never seen to find a good hotel with an ice machine in the 3rd floor that works. I noticed upon check in, some "residents" of the hotel were in the pool area with food and drink. That's not supposed to be allowed either. I have worked hospitality before, and that's normally not allowed. Bed was hard, pillows small and uncomfortable. Not enough outlets to plug in charging devices for phones, tablets, etc. Heater only ran on high for the heat, so I had to adjust the temperature knob, that was touchy itself. Sometimes it was to hot, or to chilly. But no other option. Didn't appreciate being put in the 3rd floor, all the way to the end of the hallway. Guess maybe 3rd party bookings get stuck with the 3rd floor??